Income Auditor (Saudi Only)

Key Deliverables and Responsibilities

1. Prepare invoices and ensure accurate billing for guests companies and travel agents.

The Accounts Receivable Officer prepares and issues accurate invoices for guests contracted companies and travel agents ensuring all charges are correct fully supported and comply with hotel billing standards.

1. Follow up and collect outstanding payments on time.

They actively follow up with customers to collect outstanding balances ensuring payments are received within agreed credit terms to maintain healthy cash flow.

1. Reconcile AR accounts and investigate discrepancies.

They perform regular reconciliation of all AR accounts and promptly investigate any discrepancies resolving issues in coordination with relevant departments.

1. Maintain proper documentation for credit approvals.

They ensure all credit applications approval letters contracts and supporting documents are properly maintained updated and filed to meet audit and policy requirements.

1. Prepare AR aging reports and submit them to management.

They generate accurate AR aging reports on a weekly and monthly basis and submit them to management highlighting overdue accounts and potential risks.

1. Coordinate with Front Office and Sales for billing issues.

They collaborate closely with the Front Office and Sales teams to resolve billing queries rate discrepancies posting errors or missing backup documents.

1. Ensure compliance with hotel and Accor financial policies.

They strictly follow hotel accounting procedures and Accor financial standards ensuring all AR processes meet internal controls audit requirements and brand policies.

Qualifications :

• Bachelors degree in Hotel Management Hospitality Administration or a related field
• Minimum 3-5 years of progressive experience in Front Office management or a similar leadership role within the hospitality industry
• Exceptional interpersonal and communication skills with fluency in English (both written and verbal); additional language skills are a plus
• Demonstrated leadership capabilities with experience in recruiting training and developing high-performing teams
• Strong organizational and time management skills with meticulous attention to detail
• Proficiency in Microsoft Office Suite and hotel management software applications
• Flexibility and adaptability to work varied shifts including evenings weekends and holidays as required by operational needs
• Ability to work collaboratively with cross-functional departments and maintain transparent communication with all stakeholders.

Additional Information :

At Novotel Madinah part of the global Accor family we believe our people are at the heart of everything we do. As a Heartist you will be part of a dynamic team committed to delivering exceptional hospitality experiences in one of the worlds most meaningful destinations.

What We Offer
    Career Growth & Development
    Global Opportunities 
    Competitive Benefits 
    Recognition Culture 
    Work-Life Balance 

Our Culture
    Heartist Spirit 
    Teamwork & Respect 
    Guest Passion 
    Diversity & Inclusion 
    Excellence in Hospitality

Remote Work :

Yes

Employment Type :

Full-time