Credit Control Manager

Cartrack Tanzania Limited

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profile موقع الوظيفة:

Dar es Salaam - تنزانيا

profile الراتب شهرياً: لم يكشف
profile الخبرة المطلوبة: 1-3سنوات
تاريخ النشر: نُشرت قبل 7 ساعة
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

Manage train and motivate the credit control staff to ensure high performance.
Establish performance metrics and KPIs for the team to measure success and efficiency.
Set collection targets and monitor team performance against these goals.
Manage team member behavior patterns to ensure they comply with work ethics and take disciplinary measures for the ones that work contrary to company rules and company policies.
Ensure timely and efficient collection of outstanding payments managing both current and overdue accounts.
Handle escalated issues or disputes with clients regarding payments often collaborating with other departments such as Account managers/customer service or sales.
Develop and enforce policies for credit assessment payment terms and collection procedures.
Analyze accounts receivable aging reports to identify overdue accounts and determine the appropriate collection action.
Design and implement strategies to improve collections reduce overdue accounts and minimize bad debt.
Negotiate payment terms or settlement options with clients when necessary to ensure timely payments while maintaining customer satisfaction.
Prepare regular reports on collection performance bad debts aging accounts and other key metrics for senior management.
Ensure that all collection activities adhere to relevant laws regulations and company policies.
Work closely with the sales and customer service teams to ensure that credit is granted appropriately and payment terms are understood.
Train the credit control team on best practices negotiation techniques and the use of credit management tools.
In extreme cases take necessary legal action such as engaging with collection agencies to recover outstanding debts.
Resolve issues and disputes between clients and the company in a timely and professional manner

Requirements

Bachelors degree in finance Accounting Business Administration Economics or any other related field.
Typically 1-3 years in debt collection/ credit control
At least 25 years in a supervisory or managerial position
Strong understanding of credit risk management financial reporting and debt collection processes
Advanced proficiency in Microsoft Excel
Knowledge of relevant financial regulations and compliance standards
Strong numerical and analytical abilities



Required Skills:

Qualifications Minimum bachelors degree in finance accounting business administration or any related field At least three years in Credit Management in a medium sized organization. Proven track record of strong performance and achievement of targets Strong communication negotiation and relationship management skills Ability to work independently with minimal supervision


Required Education:

Bachelors degree

Manage train and motivate the credit control staff to ensure high performance. Establish performance metrics and KPIs for the team to measure success and efficiency. Set collection targets and monitor team performance against these goals. Manage team member behavior patterns to ensure they comply ...
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