Speciality Restaurant Manager Turkish
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موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 2 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Key Responsibilities
Operational Supervision & Quality Assurance:
- Oversee the daily operations of the Turkish specialty restaurant ensuring seamless service delivery aligned with Fairmont brand standards and luxury dining expectations.
- Ensure all aspects of restaurant readiness including mise en place cleanliness ambiance and table settings reflect authenticity and excellence in Turkish dining culture.
- Conduct daily briefings and inspections to maintain consistency in food presentation service rituals hygiene and safety standards.
- Monitor inventory levels ordering processes and cost controls ensuring optimal stock management while minimizing waste.
- Ensure compliance with HACCP local regulations and company policies related to food safety and hygiene.
Guest Experience & Service Excellence:
- Curate an immersive and culturally authentic Turkish dining experience incorporating storytelling rituals and personalized service.
- Engage with guests proactively ensuring satisfaction anticipating needs and creating memorable dining moments.
- Handle guest feedback complaints and service recovery with professionalism urgency and a solution-oriented mindset.
- Collaborate with the culinary team to ensure menu knowledge is consistently delivered and that recommendations reflect authenticity and quality.
- Drive loyalty by building relationships with repeat guests and promoting signature experiences within the restaurant.
Team Leadership & Development:
- Lead inspire and develop a high-performing service team fostering a culture of excellence accountability and collaboration.
- Conduct regular training sessions on Turkish cuisine knowledge service standards upselling techniques and Fairmont service culture.
- Ensure team grooming discipline and professionalism align with luxury hospitality standards.
- Coach team members through continuous feedback performance reviews and development plans.
- Support talent development succession planning and internal mobility within the Food & Beverage division.
Financial Performance & Commercial Focus:
- Drive revenue growth through strategic upselling promotions and optimization of average check value.
- Monitor financial performance including revenue labor costs and cost of sales ensuring alignment with budget targets.
- Prepare forecasts analyze trends and implement action plans to improve profitability.
- Collaborate with marketing and events teams to promote the Turkish restaurant through campaigns activations and partnerships.
- Ensure accurate billing cash handling and compliance with financial procedures.
Brand Culture & Pre-Opening Excellence:
- Ensure the restaurant concept reflects Fairmont brand positioning while honoring the authenticity of Turkish cuisine and hospitality traditions.
- Support pre-opening activities including recruitment training SOP development and trial operations.
- Contribute to the creation and implementation of service standards workflows and operational manuals.
- Embed Fairmont culture and values within the team promoting a sense of belonging and pride.
- Collaborate cross-functionally to ensure seamless guest journeys across all touchpoints.
Health Safety & Compliance:
- Ensure adherence to all health safety and hygiene standards in line with local regulations and company policies.
- Conduct regular audits and ensure corrective actions are implemented promptly.
- Promote a safe working environment for colleagues and guests at all times.
Qualifications :
Qualifications & Experience:
- Bachelors degree or diploma in Hospitality Management Food & Beverage or a related field.
- Minimum 35 years of experience in a luxury hotel or standalone specialty restaurant with exposure to Turkish or Middle Eastern cuisine preferred.
- Strong operational knowledge of fine dining service standards and restaurant management systems.
- Pre-opening experience is an advantage.
Competencies:
- Strong leadership and team management skills
- Passion for Turkish cuisine culture and guest storytelling
- Excellent communication and interpersonal skills
- Financial acumen and commercial awareness
- Attention to detail and commitment to excellence
- Ability to thrive in a fast-paced multicultural environment
- Problem-solving and decision-making capabilities
Additional Information :
- Strong understanding of Raffles & Fairmont service culture and emotional luxury philosophy.
- A proactive and anticipatory approach to guest service ensuring every moment is meaningful and memorable.
- Impeccable grooming and personal presentation aligned with ultra-luxury standards.
- Flexibility to work shifts including weekends and public holidays.
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
- Restaurant Experience
- Labor Cost Analysis
- Hospitality Experience
- Cost Management
- Assistant Manager Experience
- Management Experience
- Profit & Loss
- Computer Literacy
- Leadership Experience
- P&L Management
- إدارة المطاعم
- إدارة البيع بالتجزئة
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد
