Account Manager Morocco Casablanca

YOUR MISSION 

As an Account Manager youll help small- medium business partners grow by combining strategic account management with the use of ads and promotions. Youll work closely with local restaurants to boost visibility drive order growth and improve retention all while ensuring sustainable revenue acceleration in a fast-paced environment. 

THE JOURNEY 

• Establish excellent relationships with Glovos partners through consistent and proactive communication identifying their needs and building engagement (Partners meetings and business reviews). 
• Evaluate follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs. 
• Draw and execute plans making your partners grow through promos negotiations marketing activations and menu performance (selling items AOV Conversion Rate cross selling and upselling) .
• Optimize Glovo visibility through marketing actions with our partners (using marketing kits merchandising etc) 
• Understand build action plans and follow up on churned and inactive partners. 
• Collaborate with internal & External teams to develop and implement customised solutions to meet Partners needs including Marketing Operations Finance and Customer Service. 
• Take full ownership of the partner onboarding process in the App from store setup to supporting their first days on Glovo with a focus on operations marketing and sales. 
• Lead new project and initiative for better portfolio management & partner experience improvement 

Qualifications :

 WHAT YOU WILL BRING TO THE RIDE

• 2 years of experience in high-performance account management or business consultancy. Preferably in FMCG food-hospitality or on-demand delivery industry. 
• Bachelor in Business Administration Marketing Industrial Engineering or is a plus. 
• Comfortable working in a high growth and high-performance start-up with a fast pace. 
• Arabic Speaker with good proficiency in English
• Strong Commercial skills. 
•  Good communication and interpersonal skills 
•  Project management skills highly organized and detail-oriented. 
• Problem solver data-driven with an analytical approach 
• Good knowledge of tools such as Excelsheet. 
• Salesforce is a plus. 

Individuals representing diverse profiles ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

So ready to take the wheel and make this the ride of your life 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Additional Information :

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Remote Work :

No

Employment Type :

Full-time