Global Engineering Services Leader

The purpose of Global Engineering Services leader role is to lead GES Egypt team of around 15 or more engineers in Control Safety HMI Batch Cyber Systems Migrations software configuration all LOBs of HPS. The GES leader will drive key metrics of GES like engineering hours share of GES in overall engineering hours customer satisfaction billability serviceability cost etc.

Principal Responsibilities

The principal responsibility of this position is :

• Share a vision and mission for the GES Egypt team.
• Keep very high employee motivation to deliver on quality and schedule for all assignments. Drive employee engagement and keep attrition under control for key positions.
• Drive standard HR Processes like HPD succession planning performance driven differentiation.
• Effective employee communication through skip level meetings town halls focus group communications etc.
• Drive talent acquisition with staffing function and maintain skills and competencies of the team in line with LOB requirements.
• Drive compliance by supporting GMS Finance and HR teams for all statutory requirements for taxes immigration and employment related requirements.
• Drive improvements and report key metrics for GES like engineering hours billability customer satisfaction cost flex % BTI support skills and competencies etc.
• Drive adoption of tools and deliver Engineering productivity as per AOP.
• Participate in Demand calls and prepare Demand plans for all LOBs.
• Close coordination with Engineer Leaders and business leadership to meet business requirements
• Work with global HPS front offices to maximize GES content and maintain effective communication with Global LOBs.
• Demonstrate global mindset by working in a OneGES environment.
• Drive continuous improvements projects for productivity and participate and lead Kaizen workshops Kaizen events. Drive Six Sigma adoption
• Maintain day to day operations for entire GES Egypt team.

Principal Networks & Contact Links

• HPS PAS LSS HCI Cyber Engineering Leadership in Europe and META
• Europe operations and engineering team across LOBs.
• Global engineering and operations team of all LOBs.
• All GES centers leadership team.

Supervisory Responsibilities

Ability to manage a team of 15 or more engineers to deliver deliverables in most cost effective way insuring quality and adherence to schedules

Ability to interact with the Global engineering team and get the GES and Project office work efficiently to achieve business results

Geographic Scope & Travel Requirements

The position is based out of Cairo and will require travel to other office in Europe and other geographies as required

YOU MUST HAVE:

Degree in engineering - Instrumentation and Control or equivalent

Senior experience as a Advanced System Engineer / Advanced Field services engineer. Should have worked as engineer / lead engineer for hands on experience

Experience essential in:

• Design engineering and deployment activities for control engineering / PLCs panels instrumentation TAS Software Configuration etc.
• Customer interfacing project management and resource management.
• Operations management for achieving the business results.
• Basic experience working in a large multinational organization in a highly matrix environment.
• Experience setting up and maintaining operating systems such as HOS and improvement tools like Six Sigma.

WE VALUE:

• PMP or equivalent
• Effective technical communication skills
• Good organizational skills
• Excellent communication skills must be able to operate across country and cultural boundaries
• Results oriented Global mindset Teamwork Intelligent Risk taking Self-Awareness

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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