LDQ Program Manager
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 13 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
The role of LDQ Professional Lead is a cross-functional role that bridges the Learning Knowledge and Quality teams primarily leading and executing our strategic projects.
This role enables and ensures the smooth delivery of impactful LDQ programs and strategic initiatives that empower associates worldwide to support the business.
Were looking for
a professional program learning lead who will manage the end-to-end lifecycle of LDQ projects. Serve as the central connection point between stakeholders regions aligning goals timelines resources and communications to ensure the successful and professional execution of programs that enhance our customer support capabilities.
Were looking for someone who will...
- Drive end-to-end management of learning programs and projects - from initiation through execution - ensuring professional and on-time delivery aligned with departmental goals.
- Serve as the operational bridge across Learning Knowledge and Quality teams fostering alignment and collaboration throughout the project lifecycle.
- Define scopes create project plans allocate resources and manage delivery schedules to meet established timelines and expectations including post-delivery feedback to support ongoing improvement.
- Facilitate communication across all relevant stakeholders including global trainers content teams CS leadership and senior management ensuring transparency and involvement.
- Identify risks and roadblocks early and lead mitigation strategies to keep projects on track and stakeholders aligned.
- Build and maintain structured communication plans reporting frameworks and provide regular updates to ensure leadership visibility and team accountability.
- Continuously refine project workflows tools and communication processes to enhance efficiency scalability and cross-team collaboration.
- Analyze data and seek for solutions to support business needs
- Strong familiarity with learning and implementation across global projects
- deep knowledge of the learning and knowledge systems and tools to improve scalability
Does this describe you
- Minimum 3 years of experience as a program manager
- BS or MA degree in instructional design industrial engineering or similar
- strong understanding of learning theories and instructional design models
- Strong storytelling and presentation skills
- Proficient in data analysis and seeing the bigger picture
- Excellent English skills (read write speak)
- Great interpersonal skills
- Ability to multitask and adapt to change quickly
- Experience in soft skills training and development (an advantage)
- Experience with a Learning or knowledge Management System (an advantage)
You get to:
- Help to develop the CJ learning culture leveraging business abilities
- Make a real impact on associates of all levels across all our hubs
- AI tech-savvy
- Contribute to the departments development and shape its future
- Learn new tools systems methodologies and skills to develop and advance your career
- Work in a global hyper-growth fintech company
- Collaborate with people from around the globe and enjoy the journey
Required Experience:
Manager
المهارات المطلوبة
- Project Management Methodology
- Project / Program Management
- إدارة البرامج
- Management Experience
- Microsoft Powerpoint
- إدارة المشاريع
- Microsoft Project
- وضع الميزانية
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
عن الشركة
In today’s borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally through our cross-border payments platform. With Payoneer’s fast, flexible, secure and low-cost solu ... اعرض المزيد
