We are seeking a dynamic and experienced Outlet Manager to join our team in AlUla Saudi Arabia. As the Outlet Manager you will be responsible for overseeing the day-to-day operations of our food and beverage outlet ensuring exceptional customer service and maintaining high standards of quality and efficiency.
- Manage and supervise all aspects of outlet operations including staff scheduling inventory control and financial performance
- Develop and implement strategies to enhance customer satisfaction and increase revenue
- Train motivate and lead a team of food and beverage professionals to deliver outstanding service
- Ensure compliance with all health safety and hygiene regulations
- Collaborate with other departments to maintain seamless operations and resolve any issues promptly
- Monitor and analyze key performance indicators to identify areas for improvement
- Handle customer feedback and complaints implementing effective service recovery measures when necessary
- Oversee the maintenance and cleanliness of the outlet coordinating with relevant departments
- Develop and maintain strong relationships with suppliers and vendors
- Stay informed about local culinary trends and incorporate them into menu planning and promotional activities
- Implement and maintain quality control measures for all food and beverage items
- Conduct regular staff meetings and performance evaluations to foster a positive work environment
Qualifications :
- Bachelors degree in Hotel Restaurant Management Hospitality Management or a related field
- Minimum of 3-5 years of experience in a managerial role within the food and beverage industry preferably in a hotel or resort setting
- Proven track record of successfully managing outlet operations and driving customer satisfaction
- Strong leadership skills with the ability to motivate and develop team members
- Excellent verbal and written communication skills in English; knowledge of Arabic is a plus
- Proficiency in inventory management systems and point-of-sale (POS) software
- Solid understanding of food and beverage cost control and budgeting
- Demonstrated ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Knowledge of health and safety regulations in the food service industry
- Familiarity with local culture and cuisine in Saudi Arabia particularly in the AlUla region
- Flexibility to work varying shifts including weekends and holidays
- Proficiency in Microsoft Office Suite and other relevant software applications
Additional Information :
experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus
Remote Work :
No
Employment Type :
Full-time
We are seeking a dynamic and experienced Outlet Manager to join our team in AlUla Saudi Arabia. As the Outlet Manager you will be responsible for overseeing the day-to-day operations of our food and beverage outlet ensuring exceptional customer service and maintaining high standards of quality and e...
We are seeking a dynamic and experienced Outlet Manager to join our team in AlUla Saudi Arabia. As the Outlet Manager you will be responsible for overseeing the day-to-day operations of our food and beverage outlet ensuring exceptional customer service and maintaining high standards of quality and efficiency.
- Manage and supervise all aspects of outlet operations including staff scheduling inventory control and financial performance
- Develop and implement strategies to enhance customer satisfaction and increase revenue
- Train motivate and lead a team of food and beverage professionals to deliver outstanding service
- Ensure compliance with all health safety and hygiene regulations
- Collaborate with other departments to maintain seamless operations and resolve any issues promptly
- Monitor and analyze key performance indicators to identify areas for improvement
- Handle customer feedback and complaints implementing effective service recovery measures when necessary
- Oversee the maintenance and cleanliness of the outlet coordinating with relevant departments
- Develop and maintain strong relationships with suppliers and vendors
- Stay informed about local culinary trends and incorporate them into menu planning and promotional activities
- Implement and maintain quality control measures for all food and beverage items
- Conduct regular staff meetings and performance evaluations to foster a positive work environment
Qualifications :
- Bachelors degree in Hotel Restaurant Management Hospitality Management or a related field
- Minimum of 3-5 years of experience in a managerial role within the food and beverage industry preferably in a hotel or resort setting
- Proven track record of successfully managing outlet operations and driving customer satisfaction
- Strong leadership skills with the ability to motivate and develop team members
- Excellent verbal and written communication skills in English; knowledge of Arabic is a plus
- Proficiency in inventory management systems and point-of-sale (POS) software
- Solid understanding of food and beverage cost control and budgeting
- Demonstrated ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Knowledge of health and safety regulations in the food service industry
- Familiarity with local culture and cuisine in Saudi Arabia particularly in the AlUla region
- Flexibility to work varying shifts including weekends and holidays
- Proficiency in Microsoft Office Suite and other relevant software applications
Additional Information :
experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus
Remote Work :
No
Employment Type :
Full-time
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