US Customer Support Specialist
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
الخبرة المطلوبة:
تاريخ النشر:
نُشرت قبل 4 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Remote Customer Support Specialist is needed
Minimum of two years experience in a dental clinic or dental lab.
Proven experience working with the US market
This position is ideal for someone who takes pride in delivering exceptional customer support and thrives in a team-based environment.
Key Responsibilities
- Handle incoming customer inquiries via phone email and online chat
- Assist customers with product information pricing and order processing
- Resolve customer complaints in a professional and efficient manner
- Collect and maintain accurate customer account information
- Ensure inquiries are handled accurately and efficiently
- Collaborate with other departments to ensure customer satisfaction
- Maintain a high level of product knowledge to address customer needs
Requirements
- Strong experience in the dental field
- Fluent in English (spoken and written)
- Excellent verbal and written communication skills
- Proficient in dental terminology
- Prior customer support experience
- Excellent phone etiquette
- Ability to analyze and solve customer issues effectively
- Solid understanding of client services principles
- Proficient in data entry
- Familiarity with Microsoft Office applications is a plus
المجال
خدمات تقنية المعلومات واستشارات تكنولوجيا المعلومات
المهارات المطلوبة
- هندسة التصميم
- Baan
- خدمة العملاء
- إدارة الأموال
- ABAP
- المصاعد
