Senior Business Development Manager – Riyadh, KSA

Key Responsibilities

As a Business Development Manager you will focus on expanding our agent network and strengthening existing relationships in the Saudi market. Your role will be pivotal in identifying growth opportunities acquiring new agents and increasing in-store performance. From acquisition through to end-to-end sales youll work collaboratively with internal stakeholders in marketing operations compliance and finance to ensure agents meet strategic and operational goals.

Key Responsibilities

• Develop manage and expand strong relationships with existing and new remittance agents across Saudi Arabia ensuring sustained growth and market penetration.

• Lead agent acquisition initiatives within the Saudi market focusing on high-potential partners aligned with Western Unions strategic priorities.

• Drive agent performance through effective sales strategies in-store optimization pricing initiatives promotions and product adoption across digital and physical channels.

• Identify evaluate and execute growth opportunities within the remittance and payments ecosystem including collaborations with banks exchange houses retail chains and FinTech partners.

• Collaborate closely with internal stakeholders across marketing operations compliance product and finance to ensure agents meet regulatory operational and performance standards.

• Monitor Saudi regional and global remittance market trends including competitor movements regulatory changes and emerging FinTech solutions to inform strategic decision-making.

• Act as a subject-matter expert on the Saudi remittance landscape including customer behavior corridor dynamics and competitive positioning.

• Ensure strict adherence to local regulatory requirements and internal compliance policies working proactively with agents to mitigate risks.

• Represent the company in industry forums partner discussions and key negotiations within the Kingdom.

• Travel regularly within Saudi Arabia to manage relationships support agent performance and ensure successful execution of business initiatives.

Role Requirements

• Minimum 10 years of experience in Business Development with demonstrated remittance and money transfer experience within Saudi Arabia.

• Proven experience in the remittances payments FinTech or financial services sector preferably with exposure to digital wallets cross-border payments or alternative payment solutions.

• Strong understanding of the Saudi remittance ecosystem including exchange houses banks FinTech players regulators and key customer corridors.

• In-depth knowledge of global and regional Money Transfer Operators (MTOs) their operating models products pricing strategies and competitive dynamics.

• Proven success in client-facing roles such as account management partnership development or merchant/agent acquisition within financial services.

• Solid understanding of SAMA regulations AML/KYC requirements and compliance standards applicable to remittances and payments in Saudi Arabia.

• Currently based in Saudi Arabia with the ability to travel extensively within the Kingdom as .

• Strong solution-based selling skills with a track record of driving revenue growth market share expansion and partner performance improvement.

• Self-starter with a proactive results-driven mindset excellent organizational skills and the ability to manage multiple priorities independently.

• Ability to work effectively with cross-functional and multicultural teams in a fast-paced matrix organization.

• Excellent communication negotiation and relationship-management skills; Arabic language skills are a strong advantage.

Work Shift

Western Union values in-person collaboration problem solving and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. Due to the nature of this role the expectation is to work from the office full time.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives multiple health insurance options accident and life insurance and access to best-in-class development platforms to name a few. Please see the benefits below specific to your country. If applicable additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

In addition to a competitive salary youll enjoy:

• Short-term incentives

• Health and life insurance

• Access to best-in-class development platforms

• Saudi Arabia-specific benefits include:

• Comprehensive medical coverage

• Group Life Policy

• End-of-service benefits

• Global Travel Policy

For residents of Colorado California Connecticut Delaware Minnesota and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age date of birth or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Other Details

As part of the application process all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions you may reach out to

We are passionate about honoring our employees identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race color national origin religion political affiliation sex (including pregnancy) sexual orientation gender identity age disability marital status or veteran status. The company will provide accommodation to applicants including those with disabilities during the recruitment process following applicable laws.