Banker, Personal
شارك هذه الوظيفة
موقع الوظيفة:
Dar es Salaam - تنزانيا
الراتب شهرياً:
لم يكشف
تاريخ النشر:
نُشرت قبل 10 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
To operate as the first point of contact and provide an exceptional level of service to Personal Banking (IPB) clients through a number of channels (Phone e-mail & face to face) within the team offering financial solutions to clients within defined parameters and governance processes. Always operate with a mindset on client centricity and continuous improvement.
Qualifications :
Minimum Qualifications
Type of Qualification: Bachelor Degree
Field of Study: Commerce Banking Accounting Business Administration
Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Ideally has experience in either a similar Banking/Financial role or has a strong level of customer service experience.
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Embracing Change
- Examining Information
- Following Procedures
- Generating Ideas
- Interacting with People
- Producing Output
- Seizing Opportunities
- Team Working
- Thinking Positively
- Understanding People
- Upholding Standards
Technical Competencies:
- Active Listening
- Contact Centre Customer Relationship Management
- Difficult Calls Management
- Query Resolution
- Telephone Caller Handling
- Verbal Communication
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
- أكاديميون
- أهداف الأعمال
- كاد-كام
- تمويل الشركات
- الإلكترونيات
- وسائل سمعية بصرية
عن الشركة
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... اعرض المزيد
