Ops Manager
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موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 16 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Our SaaS platform leverages AI to make information accessible actionable and measurable driving productivity and satisfaction for enterprises worldwide. As we scale rapidly to support mission-critical deployments we are strengthening our engineering foundations across cloud infrastructure security and operational excellence.
About the Role
As a leader of Engineering Operations you will play a pivotal role in building and leading the teams responsible for Cloud Operations DevOps FinOps and Security Operations. Your mission is to ensure that our SaaS platform is reliable scalable cost-optimized and secure while enabling engineering velocity and innovation.
This role combines strategic leadership with hands-on execution. You will define the operational vision evolve our practices and partner cross-functionally with Product R&D Security and Finance to deliver world-class service to our customers.
Responsibilities:
Cloud & DevOps Leadership
- Architect and manage multi-cloud infrastructure (Azure AWS GCP).
- Own CI/CD pipelines and IaC frameworks (Terraform Pulumi).
- Define and enforce SLOs/SLAs with an SRE mindset.
- Lead monitoring alerting and incident response.
- Promote Kubernetes and scalable microservices practices.
Security & Compliance (SecOps)
- Implement security across cloud CI/CD and runtime environments.
- Lead security incident response and stakeholder communication.
- Monitor for threats using SIEM/cloud-native tools.
- Conduct risk assessments and security reviews.
- Support business continuity and disaster recovery.
Financial Operations (FinOps)
- Develop tagging cost allocation and forecasting strategies.
- Enforce cost-efficiency policies and guardrails.
People & Process Leadership
- Build and lead teams across CloudOps SRE FinOps and SecOps.
- Define operational processes and readiness reviews.
- Foster a culture of ownership and continuous improvement.
- Report metrics and insights to leadership.
Advantages:
- Certifications in Azure AWS Kubernetes (CKA/CKAD) and FinOps Practitioner.
- Experience with knowledge management or AI/ML-powered SaaS products.
- Familiarity with ITIL NIST or ISO security frameworks.
Requirements:
- 5 years of experience in Cloud Infrastructure DevOps SRE or related disciplines within SaaS or enterprise-scale environments.
- 3 years of experience leading technical operations teams and team leads in a Director or Senior Manager capacity.
- Proven track record operating production environments on Azure and AWS (multi-cloud experience strongly preferred).
- Deep expertise in infrastructure as code (Terraform CloudFormation) Kubernetes and CI/CD tooling.
- Strong knowledge of security and compliance standards (ISO 27001 SOC 2 GDPR).
- Background supporting 24/7 customer-facing production environments at scale.
- Experience implementing FinOps frameworks and optimizing cloud spend.
- Excellent leadership communication and cross-functional collaboration skills.
- Fluent in English (spoken and written).
المهارات المطلوبة
- Restaurant Experience
- خدمة العملاء
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- إدارة المطاعم
عن الشركة
KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. We use advanced technologies and take an innovative approach to build knowledge manageme ... اعرض المزيد
