- Develop and implement a comprehensive People & Culture strategy that supports the hotels business objectives and enhances the employee experience.
- Act as a trusted advisor to the leadership team providing guidance on all People & Culture-related matters including organisational design performance management and employee relations.
- Champion the Raffles & Fairmont brand culture and values ensuring they are integrated into all People & Culture programs and initiatives.
Talent Management:
- Oversee all aspects of the talent lifecycle including recruitment onboarding training performance management and succession planning.
- Develop and implement programs to attract and retain top talent in the luxury hospitality market.
- Foster a culture of continuous learning and professional development for all employees.
Employee Relations & Engagement:
- Build and maintain a positive and inclusive work environment addressing employee concerns and resolving conflicts effectively.
- Lead all employee engagement initiatives including surveys recognition programs and communication forums.
- Ensure compliance with all labor laws company policies and ethical standards.
Operational Excellence:
- Manage the People & Culture budget and oversee People & Culture administration including payroll benefits and HRIS.
- Analyze People & Culture metrics to identify trends and make data-driven decisions that improve efficiency and effectiveness.
- Collaborate with corporate and regional People & Culture teams to implement brand-wide initiatives and best practices.
Knowledge & Experience
- Experience: A minimum of 8-10 years of progressive experience in a human resources leadership role with at least 3-5 years as a Director or similar senior capacity within the luxury hospitality industry.
- Luxury Expertise: Proven track record of successfully leading People & Culture functions in a high-end hotel or resort.
- Skills: Exceptional leadership communication and interpersonal skills. Strong business and financial acumen.
- Education: Bachelors degree in People & Culture Business or a related field is required. A Masters degree or professional People & Culture certification (e.g. PHR SPHR CIPD) is preferred.
- Language: Fluency in English is essential. Additional languages are an asset.
Qualifications :
- Strategic Thinker: Ability to connect People & Culture strategies to broader business objectives and anticipate future talent needs.
- Empathetic & Collaborative: A people-centric leader who builds trust and fosters strong relationships at all levels.
- Proactive & Results-Oriented: A self-starter who drives change and delivers measurable results.
- Integrity: Handles confidential and sensitive matters with the highest level of professionalism and discretion.
- Brand Ambassador: Passionate about the Raffles brand and able to articulate its unique culture and values.
Additional Information :
Whats in it for you...
The opportunity to join Accor a leading global hospitality group with an exceptional portfolio of luxury brands.
The chance to define the pre-opening operations for two iconic resorts at one of the worlds most anticipated new destinations.
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.
A competitive package and excellent opportunities for professional growth.
Outstanding discounts across the global Accor and luxury brand network.
Remote Work :
No
Employment Type :
Full-time
Develop and implement a comprehensive People & Culture strategy that supports the hotels business objectives and enhances the employee experience.Act as a trusted advisor to the leadership team providing guidance on all People & Culture-related matters including organisational design performance man...
- Develop and implement a comprehensive People & Culture strategy that supports the hotels business objectives and enhances the employee experience.
- Act as a trusted advisor to the leadership team providing guidance on all People & Culture-related matters including organisational design performance management and employee relations.
- Champion the Raffles & Fairmont brand culture and values ensuring they are integrated into all People & Culture programs and initiatives.
Talent Management:
- Oversee all aspects of the talent lifecycle including recruitment onboarding training performance management and succession planning.
- Develop and implement programs to attract and retain top talent in the luxury hospitality market.
- Foster a culture of continuous learning and professional development for all employees.
Employee Relations & Engagement:
- Build and maintain a positive and inclusive work environment addressing employee concerns and resolving conflicts effectively.
- Lead all employee engagement initiatives including surveys recognition programs and communication forums.
- Ensure compliance with all labor laws company policies and ethical standards.
Operational Excellence:
- Manage the People & Culture budget and oversee People & Culture administration including payroll benefits and HRIS.
- Analyze People & Culture metrics to identify trends and make data-driven decisions that improve efficiency and effectiveness.
- Collaborate with corporate and regional People & Culture teams to implement brand-wide initiatives and best practices.
Knowledge & Experience
- Experience: A minimum of 8-10 years of progressive experience in a human resources leadership role with at least 3-5 years as a Director or similar senior capacity within the luxury hospitality industry.
- Luxury Expertise: Proven track record of successfully leading People & Culture functions in a high-end hotel or resort.
- Skills: Exceptional leadership communication and interpersonal skills. Strong business and financial acumen.
- Education: Bachelors degree in People & Culture Business or a related field is required. A Masters degree or professional People & Culture certification (e.g. PHR SPHR CIPD) is preferred.
- Language: Fluency in English is essential. Additional languages are an asset.
Qualifications :
- Strategic Thinker: Ability to connect People & Culture strategies to broader business objectives and anticipate future talent needs.
- Empathetic & Collaborative: A people-centric leader who builds trust and fosters strong relationships at all levels.
- Proactive & Results-Oriented: A self-starter who drives change and delivers measurable results.
- Integrity: Handles confidential and sensitive matters with the highest level of professionalism and discretion.
- Brand Ambassador: Passionate about the Raffles brand and able to articulate its unique culture and values.
Additional Information :
Whats in it for you...
The opportunity to join Accor a leading global hospitality group with an exceptional portfolio of luxury brands.
The chance to define the pre-opening operations for two iconic resorts at one of the worlds most anticipated new destinations.
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.
A competitive package and excellent opportunities for professional growth.
Outstanding discounts across the global Accor and luxury brand network.
Remote Work :
No
Employment Type :
Full-time
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