Director of Business Applications & Digital Transformation
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موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت منذ أكثر من 30 يومًا
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Role summary -
Full-time
Hybrid
We are seeking a transformational technology and business applications leader to drive innovation efficiency and revenue growth through enterprise-scale business platforms and end-to-end go-to-market strategy. The ideal candidate will have a proven track record of architecting scalable customer-facing platforms and leading digital transformation initiatives that align product innovation with strategic business goals.
What youll do
- Lead the full customer lifecycle including strategy technology and implementation for lead-to-cash processes.
- Architect and deliver scalable SaaS solutions (self-service portals e-commerce loyalty systems ERP/CPQ integrations) to automate and optimize business operations.
- Oversee the integration of CRM ERP and customer success platforms ensuring seamless data flow and operational efficiency.
- Launch and manage customer-facing initiatives such as real-time API licensing gateways usage-based rewards engines omnichannel engagement platforms and AI-powered support solutions.
- Drive digital strategy in alignment with business goals collaborating closely with cross-functional teams (product tech operations) and executive stakeholders.
- Champion change management scaling of technology teams and ownership of technology budgets.
- Lead complex systems integrations and deliver robust platforms across CRM e-commerce and customer success domains.
- Foster a culture of simplicity focus and impactbuilding technology solutions that enhance customer experience and deliver measurable business outcomes.
Who you are -
Core Competencies & Skills
- Enterprise-scale business platforms (Salesforce CRM CPQ e-commerce customer portals AI & Data API gateways integrations such as Mulesoft Iconduct MCP)
- Data warehouse and analytics LMS (Appinium Totara) AWS
- Business-aligned execution and digital strategy
- Change management and scaling technology teams
- Budget ownership and M&A experience
- Strong leadership people management and cross-functional collaboration skills
Experience & Qualifications
- 15 years of progressive experience in technology leadership roles with a focus on business applications digital transformation and customer-facing platforms.
- Demonstrated success in leading the full lifecycle of lead-to-cash processes including marketing account management opportunity/pipeline management and customer onboarding.
- Experience with large-scale CRM and ERP implementations and integrations (Salesforce NetSuite Priority ERP etc.).
- Proven ability to deliver customer portals and self-service solutions that drive profitability and customer satisfaction.
- Strong track record in managing and developing high-performing teams across multiple geographies.
- Bachelors degree in a relevant field; advanced degree preferred.
What could set you apart
- Forward-thinking innovative and results-driven mindset.
- Excellent communication and stakeholder management skills.
- Experience in SaaS e-commerce and digital customer engagement.
- Familiarity with AI-powered customer solutions and platform evolution.
#LI-CD1
Required Experience:
Director
المهارات المطلوبة
- Crisis Management
- التسويق
- العلاقات العامة
- Fundraising
- Media Relations
- Constant Contact
- التخطيط الاستراتيجي
- إدارة وسائل التواصل الاجتماعي
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
عن الشركة
In today’s borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally through our cross-border payments platform. With Payoneer’s fast, flexible, secure and low-cost solu ... اعرض المزيد
