Assistant Reservations Manager
نُشرت في :
29-09-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
We are seeking a detail-oriented and customer-focused Assistant Manager Reservation to join our this role you will play a crucial part in managing our reservation department ensuring exceptional guest experiences and driving business results through efficient operations.
- Lead and oversee all aspects of the reservation department ensuring adherence to service standards and company policies
- Manage and coordinate individual and group reservations maximizing revenue opportunities
- Develop and implement strategies to improve reservation processes and guest satisfaction
- Train mentor and supervise reservation team members fostering a collaborative and goal-oriented work environment
- Monitor and analyze reservation trends occupancy rates and revenue metrics to inform decision-making
- Collaborate with other departments to ensure seamless guest experiences from booking to check-out
- Handle complex reservation inquiries special requests and guest concerns professionally and efficiently
- Maintain accurate records of guest and employee requests ensuring proper follow-up and resolution
- Conduct regular team meetings to share updates address challenges and recognize achievements
- Stay updated on industry trends competitor offerings and best practices in reservation management
Qualifications :
- Previous leadership experience in a similar role within the hospitality industry
- Proven experience with Property Management Systems and reservation software
- Strong knowledge of reservation procedures and revenue management principles
- Excellent verbal and written communication skills with a focus on customer service
- Demonstrated ability to guide coach and motivate team members
- Proficiency in Microsoft Office Suite and other relevant software applications
- Bachelors degree in Hospitality Management or related field preferred
- Strong problem-solving and decision-making skills
- Ability to work flexible hours including weekends and holidays as required
- Detail-oriented with excellent organizational and multitasking abilities
- Adaptability to changing priorities and ability to work well under pressure
- Fluency in English; knowledge of additional languages is a plus
Remote Work :
No
Employment Type :
Full-time
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
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