Operations Team Lead
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
About Us:
Future Express is a leading logistics and supply chain solutions provider specializing in freight forwarding customs clearance and end-to-end supply chain management. With a commitment to excellence and innovation we empower businesses to optimize their operations and achieve success in an ever-evolving global market.
We are seeking a dynamicOperations Team Lead to join our team and drive operational efficiency across our logistics and supply chain processes.
Key Responsibilities:
- Team Leadership:
- Lead and mentor a team of operational staff fostering a collaborative and performance-driven culture.
- Oversee daily operations ensuring that tasks are completed efficiently and meet company standards.
- Conduct regular team meetings to communicate goals performance metrics and areas for improvement.
- Operational Management:
- Manage and streamline end-to-end logistics and supply chain processes including freight forwarding import/export operations and customer delivery timelines.
- Ensure compliance with international trade regulations customs requirements and company policies.
- Develop and implement operational strategies to improve efficiency and reduce costs.
- Performance Monitoring:
- Analyze key performance indicators (KPIs) to identify areas of improvement and drive operational excellence.
- Prepare detailed reports on operational activities performance metrics and process improvements.
- Customer Focus:
- Collaborate with clients to understand their needs and ensure timely resolution of issues.
- Ensure high levels of customer satisfaction by maintaining efficient and reliable operations.
- Cross-Functional Coordination:
- Work closely with other departments such as Sales Finance and Customer Service to align operational activities with company objectives.
- Coordinate with external stakeholders including suppliers vendors and regulatory bodies to maintain smooth workflows.
Qualifications and Skills:
- Bachelors degree in Logistics Supply Chain Management Business Administration or a related field.
- 7-10 years of experience in logistics supply chain freight forwarding or import/export industries with at least 2 years in a team leadership role.
- Strong understanding of logistics operations international trade regulations and customs processes.
- Proven ability to lead and inspire teams driving accountability and high performance.
- Excellent organizational and problem-solving skills with a results-driven approach.
- Proficient in MS Office Suite and logistics management systems (LMS).
- Strong communication skills in written English.
نوع التوظيف
دوام كامل
