We are looking for an innovative and handson individual with a passion for customer service to join our Operations Workforce Staffing team supporting our Operations in the Middle East specifically Kingdom of Saudi Arabia. If you thrive in a challenging and exciting environment this is the place for you as you will have a direct impact on Amazon growth as we find and attract the highest quality talent.
This role is integral to the success of the Operations business building relationships and working proactively with internal Amazon teams will be key. The ideal candidate will work effectively with internal and external customers and possess great communication skills.
The successful candidate must be able to manage a complex highvolume recruitment process to meet all customer SLAs. They will thrive in an innovative fastpaced environment can roll up their sleeves work hard have fun and get the job done. They have a demonstrated ability to prioritize their time demonstrate push back and a sense of urgency and understand the value of providing amazing customer service to the client and candidate.
Core Responsibilities and Skills:
Ability to work in highly ambiguous environments and build solutions that have the ability to flex with the business needs and ultimately scale
Identify effective supply chain partners onboard and manage against cost and compliance
Understand and have active involvement in Workforce Planning requirements ensuring the planning team is kept up to date with current labor supply and market trends
Partner with multiple stakeholders (Ops HR Finance) for labor planning meetings to draw out hiring needs for Business as Usual and Peak. Subsequently partner with stakeholders to execute the set labor plan
Build labor acquisition strategy inclusive of employee class recommendations labor pool utilization talent pool conversion and other channel resources across different Amazon businesses
Lead initiatives to optimize hiring lead times costs and service levels
Drive hiring from a compliance lens (pre employment medical check Contracts issuance and signatures employment documents collection such as Ajeer Iqama social insurance enrolment craft license etc)
Supporting the Inclusion and diversity agenda by effectively maintaining a talent pipeline of People with disabilities.
Develop mechanisms to track employment files including its completion and updates
Execute mechanisms for associates documents withdrawal process and governance
Develop a deep understanding of KSA employment policies and execute policy updates and changes when necessary or required
Excellent communication both verbal and written as you will be required to convey updates on issues operational status and business drivers throughout the activity cycle and during daily/weekly reviews
Develop vendor performance metrics to assist with driving business results
Engage other Amazon business units globally to share planning best practices and improve endtoend outcomes for Amazon customers.
3 years of human resources experience
Experience with HR processes and systems
Experience with process improvement and stakeholder management
Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
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for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.