QA Specialist
QA Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Mail Room Clerk
Job Title: QA Specialist
Location: Jefferson City MO
Pay Rate: $18.00/hour (Shift A)
Project Hours of Operation: 8:00 AM 5:00 PM CT
Position Overview
We are seeking a dedicated QA Specialist to join our team. This role is responsible for monitoring evaluating and improving the quality of work performed by staff in alignment with project standards contractual requirements and performance measures. The ideal candidate will be detail-oriented analytical and proactive in supporting continuous improvement efforts within our operations.
Key Responsibilities
Evaluate staff performance against established project standards and contractual obligations.
Assist with developing designing and recommending strategies to enhance performance and productivity.
Contribute to the creation analysis and distribution of performance reports and project indicators.
Identify knowledge gaps among staff and develop targeted training and support plans.
Conduct routine monitoring activities to ensure compliance with quality assurance standards.
Support in monitoring team performance to ensure contractual requirements are consistently met.
Stay current on policies and procedures assisting with updates and creating new processes as needed.
Assist in producing and maintaining staff resource materials including quick reference guides workflows charts and matrices.
Provide training support to staff when necessary.
Perform additional duties as assigned by management.
Qualifications
High School Diploma or GED required.
02 years of relevant professional experience or an equivalent combination of education and experience.
Strong attention to detail and ability to follow established procedures.
Excellent communication problem-solving and organizational skills.
Ability to work independently while also supporting team objectives.
Required Experience:
Unclear Seniority
Employment Type
Temp
