VIP account manager
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Responsibilities:
The Account Manager responsibilities are to increase VIP players lifetime value and additional key metrics through proactive outbound communication ensuring a personal engaging and rewarding experience for our VIP players.
The AM will also manage a VIP community and be responsible for reflecting players sentiments and feedbacks to the business while building strong relationships and establishing personal connections with our most valuable VIP customers.
- High level of multitasking.
- Strong analytical skills to identify patterns in VIP behavior.
- Data driven mindset.
- Target / Sales Driven.
- Report building skills.
- Excellent interpersonal and communication skills.
- High-level understanding / interest in casual gaming / online marketing field.
Requirements:
- 2 years of experience in customer success / customer support - Must.
- Proven analytical competencies and data-oriented - Must.
- Native or Mother-tongue level English - Must.
- Technical background (SQL courses relevant degree or technological unit) - Nice to Have.
- Focus on consumer behavior in digital entertainment/games - advantage.
- Experience in building social content Advantage.
- Experience performing in-front of a camera (acting narrating hosting) - Nice to have.
Required Experience:
Manager
نوع التوظيف
دوام كامل
