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Data Center Operator

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1 وظيفة شاغرة
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المنامة - البحرين

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عدد الوظائف الشاغرة

1 وظيفة شاغرة

الوصف الوظيفي

VAM Systems is currently looking for  Data Center Operator for our Bahrain operations with the following skillsets and terms & conditions:

Qualifications and Experience

 

Essential (Minimum)

  • University Degree in IT from a recognized university or institution

Desirable (Optional)

  • IT certification
  • A minimum 1 year of work experience in IT
  • A job that involves interacting with customers

 

Skills:

Essential (Minimum)

 

  • Very good command in English (Both writing & speaking).
  • Customer service awareness and skills.

 

Desirable (Optional)

 

  • Fluent in English
  • Business Professional Language

 

Knowledge

 

Essential (Minimum)

  •  Essential IT technical skills
  •  Installation/Configuration/Support

 

 Desirable (Optional)

 

  • Advanced IT techincal skills
  • Able to resolve IT issues efficiently
  • Ability to make quick decisions on problem resolution
  • Analytical and techincal troubleshooting skills

 

Personal Attributes

 

Essential (Minimum)

 

  • Strong personality
  • User friendly
  • Patient and flexible attitude
  • Sense of commitment

 

Desirable (Optional)

 

  • Excellent Communication and Inter personal skills
  • Mature professional attitude with strong work ethic
  • Attention to detail and accuracy and the ability to manage multiple tasks

simultaneously

  • Hanlde work pressure

 

Duties:

 

  • To support  Data Center 24x7 on shift basis) and maintain high quality and professional standard.
  • Responsible for monitoring controlling and/or settingup data center resources in accordance with established procedures within a Data Center. Monitor activities  and applications effectively utilizing software tools.
  • Troubleshoots issues that may cause system outages & report on any issues to support groups when necessary. Initiates corrective action promptly. Interfaces with necessary customers and/or business support groups and escalates issues to appropriate persons accordingly.
  • Monitor and verify the UPS Fire Alarms. Monitors the physical environment in which computer systems are housed. Ensures the security of the environment and that the environment is adequate for optimal system performance. If not coordinate with support groups to get them working.
  • Receive monitor and process all batch processing tasks for failures and scheduling problems jobs.
  • of all backup tasks for various Operating Systems applications and Databases as per the procedures and instructions.
  • Execute and monitor all data center scheduled activities and jons
  • Act as first level Service Desk support to solve certain technical and/or customer problems within scope of defined standards. Log and classify received Incidents Undertake an immediate effort in order to restore a failed IT Service as quickly as possible.
  • Handle incidents and keep all concerned parties informed about status at agreed intervals.
  • Resolve customer reported IT problems remotely as being first/second level support and provide proper guidence to callers inquiries.
  • Following the process and procedure in place and recommending any required changes based on experience in handling and reported issues.
  • Ability to handle multitask and support various users at once. Must be capable of following a job to completion.
  • Conduct adhoc assignments and projects as directed by the management based on the business requirements.

 

Terms and conditions

Joining time frame: 15 30 days)

 

 

 


Additional Information :

Terms and conditions: 

Joining time frame:   maximum 4 weeks

 

 


Remote Work :

No


Employment Type :

Fulltime

نوع التوظيف

دوام كامل

نبذة عن الشركة

الإبلاغ عن هذه الوظيفة
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