Reporting to our Branch Manager also based in Morocco the role will aim at being rapidly evolutive with an extension of the geographical scope and responsibilities to some of the European countries
Your main responsibilities will be to:
- Supervise the team of inspectors in Morocco and oversee their performance through Key Performance Indicators. Take actions based on their results.
- Act as a trainer and coach provide technical support and guidance to inspectors and conduct performance evaluations and on-site audits.
- Build the sense of belonging to QIMA for all members of the team including the freelance inspectors.
- Propose and implement solutions to improve standards of service to prevent issues that may impact the quality of inspections.
- Lead the claim investigations received from clients and implement the corrective action plans.
- Represent QIMA during meetings with customers to support the sales development in the region provide technical expertise and kickoff inspection programs.
- Oversee all operational aspects of the inspection program of the KA clients in the regions.
- Maintain good working relationships with all the suppliers and factories where we inspect.
- Optimize and reduce costs in the region.
Qualifications :
In order to be successful in this role you must have:
- Bachelor or masters degree in Textile Engineering. Knowledge and experience in the textile industry. (Mandatory)
- Strong familiarity with Quality Management Systems and quality procedures in a production environment
- Practical experience in performing QC inspections
- Good analytical skills ability to analyze data and propose improvement plans
- Ability to travel all over Morocco and Europe to meet your team members and to visit clients and factories
- Excellent command of English and Arabic (spoken and written) another language is a plus
Additional Information :
Does this describe you Then we want to hear from you as soon as possible! Apply now with your CV in English and we can write the next chapter of the QIMA story together!
Note: this position is open to candidates who are working as self-employed in Morocco.
Remote Work :
No
Employment Type :
Full-time