Principal AI Security Engineer

As the Principal AI Security Engineer at ServiceNow you will play a critical leadership role in shaping the future of AI security across the companys GenAI initiatives. Reporting directly to the Director of AI Security you will lead the formation and growth of a high-caliber AI security research team focused on discovering analysing and mitigating risks unique to large language models (LLMs) generative AI and other advanced ML technologies.

You will act as the companys foremost subject matter expert in AI/ML security driving both strategic direction and technical depth. Your work will directly influence the secure design development and deployment of ServiceNows AI-powered products. You will guide engineers and AI practitioners in implementing robust protections and collaborate across the business to embed AI security principles throughout the MLOps lifecyclefrom research to production.

Key Responsibilities

• Build lead and mentor a specialised AI security research team to investigate vulnerabilities and emerging threats in GenAI systems.
• Serve as the primary thought leader on GenAI risks at ServiceNowidentifying attack vectors modelling threats and proposing effective mitigations.
• Develop and oversee research programs focused on adversarial machine learning model abuse LLM jailbreaks data poisoning privacy leakage and other key AI security domains.
• Direct the AI Security engineering and applied AI team members in developing security tools processes and safeguards for model development training deployment and runtime.
• Act as a technical advisor to product platform and engineering stakeholders on secure AI architecture safe LLM integration and responsible AI practices.
• Represent ServiceNow in external forums publications and conferences as a thought leader in the AI security field.

Qualifications :

In order to be successful in this role we need someone who has:

• 10 years of experience in security research with a strong emphasis on AI/ML GenAI or adversarial systems.
• Ph.D. or . in relevant field
• Proven ability to lead and mentor security research teams in high-impact environments.
• Deep understanding of large language models (LLMs) Agentic AI transformer architectures associated attack surfaces.
• Demonstrated experience influencing secure development lifecycles (SDLC/MLOps) with tooling automation and policy.
• Excellent collaboration skills with a track record of working across cross-functional teams in research-driven environments.
• Strong publication or presentation history in AI/ML security or related fields (e.g. OWASP USENIX IEEE S&P Black Hat NeurIPS DEF CON) - Preferred

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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