Staff Full-Stack Engineer — Customer Experience

About the Role:

Forter is looking for an experienced and driven Staff Full-Stack Engineer to join our Customer Experience (CX) engineering group the team behind the interfaces and systems our customers interact with every day.

This is a strategic high-impact role reporting to the CX Engineering Group Manager. Youll work at the crossroads of engineering product analytics and business helping shape the experiences that complement Forters fraud detection platform.

Were looking for someone who wants to go beyond writing code someone who actively drives technical direction improves our stack for scalability performance cost and developer experience and pushes our group to engineering excellence in this new era of GenAI capabilities. While the role focuses primarily on the backend it spans the full stack. In our stack youll find React Redis Elasticsearch Kafka SnowFlake and other Sql/noSql DBs.
If youre energized by solving complex problems striving for engineering excellence and bringing value all around wed love to meet you.

What Youll Be Doing

• Drive technical strategy and architecture across the CX group. Youll proactively identify areas to improve scale cost-efficiency performance and developer velocity primarily in backend systems but also across the stack.
• Platformize our suite of experiences into a holistic journey - as Forter is the leading player in the trust in the digital space our holistic experience becomes crucial. Take a central part in creating a platform experience for our users.
• Leverage AI tools to boost velocity and value for users - be a significant contributor and driving force in the adoption and utilization of the various new AI tools out there
• Make things happen. Youll work closely with stakeholders to turn ambiguous ideas into actionable plans and then guide teams to bring them to life.
• Be the go-to technical leader for CX. Youll lead and coordinate cross-org initiatives ensuring alignment clarity and quality execution across multiple teams.
• Mentor and elevate. Youll raise the bar for engineering excellence by mentoring developers sharing knowledge and helping teams adopt best practices.
• Own execution and delivery. Youll play a key role in getting high-impact initiatives delivered hands-on in the code when needed and always driving toward outcomes.
  
  

Who are you

• 8 years of experience in fullstack development with deep expertise in technologies like React JavaScript (ES6) HTML/CSS and responsive design.
• Cloud-native expertise with at least one major provider AWS is a big plus.
• Experience with the latest AI tools for development - Cursor / Loveable / Base44 etc.
• Hands-on experience with Redis Elasticsearch MySQL Snowflake and event-driven architectures.
• Proven impact as a senior or staff engineer driving architecture influencing product decisions and leading technical initiatives across teams.
• Strong systems thinking designing building and scaling distributed systems that are resilient performant and maintainable.
• Excellent communication skills youre as comfortable discussing roadmap with product managers as you are mentoring engineers or reviewing code.
  
  

Itd be really cool if you also have:

• Have experience with creating products based on LLMs and AI
• Experience with building data pipelines in high scale and throughput products
• Experience with micro-frontends
• Have experience with writing in Python

About us:

Digital commerce is built on trust.At every point along the eCommerce journey businesses must make a critical decision: Can I trust this customer Answering this simple question accurately and instantly is powerfulit can accelerate revenue growth and strengthen a companys connection with its customers.How do we do itForter was founded on the insight that its not about what is being purchased nor where but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customersensuringeveryone gets the experience they deserve. Given that trust is central to how we operate Forter is very muchdriven by a defined set of values.We attract remarkable talent and have retention and engagement levels that are well above benchmarks. Were meticulous about strengthening our culture as we grow and ensuring this is anenvironment where people can have outsized impact.

Trust is backed by data Forter is a recipient of over 10 workplace and innovation awards including:

• Great Place to Work Certification (2024)
• Fortunes Best Workplaces in NYC (and2024)
• Forbes Cloud 100 ( and2024)
• #3 on Fast Companys list of Most Innovative Finance Companies (2022)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)
• SAP Pinnacle Awards New Partner Application Award (2023)
• Fintech Breakthrough Awards Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 600 Forterians spread across 3 different continents. Since 2013 weve raised $525 million from investors such as Tiger Global Bessemer Sequoia Capital March Capital and Salesforce Ventures. Were on a mission to bring trust to global digital commerce so that companies like Adobe ASOS eBay Instacart Priceline and Nordstrom can block fraud drive revenue and improve customer experience.

At Forter we believe unique people create unique ideas and valuable experience comes in many forms. So even if your background doesnt match everything we have listed in the job description we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants regardless of race color religion gender sexual orientation marital status gender identity or expression national origin genetics age disability status protected veteran status or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability please email us at This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

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