Sr IT EventOps Engineer

Your Career

Palo Alto Networks is seeking a senior-level Event Operations Engineer with advanced technical experience supporting live and remote events by using audio/visual solutions in an enterprise environment. The candidate will support highly critical live events using a variety of audio and video technologies including digital video cameras video switchers audio mixers wireless microphones speakers and HDMI connections to video monitors. Candidates will also support remote/hybrid events using Zoom Meeting Webinar and Events which may integrate with the hardware previously mentioned.

The candidate must have working knowledge of the A/V integration process to include troubleshooting conference room components such as AV controllers matrix switchers DSP mixers Crestron and QSys touch panel control systems audio conference and video conference systems. Having proficiency in audio-video production and data collaboration setup is required. 

Candidates must demonstrate practical oral and written communication skills while working in a fast-paced corporate environment. 

Finally the Sr IT Event Support Engineer must have extensive experience supporting C-level executives and other high-level managers and must establish both professional and personal relationships with each.

Your Impact

Collaboration and Communication:

• Work collaboratively with C-level executive and other high-level managers and their executive assistants. 
• Work closely with event coordinators producers and other team members to ensure seamless event execution and to understand technical requirements so that all equipment meets event specifications.
• Communicate effectively with clients and stakeholders providing updates and addressing concerns as they arise.
• Demonstrate professionalism and tact when dealing with customers and partners at all times.

A/V Setup and Operation:

• Set up operate and troubleshoot A/V equipment including microphones speakers projectors cameras and monitors.
• Provide on-site and remote technical support during events addressing issues promptly to minimize disruptions.
• Monitor A/V systems throughout events and make real-time adjustments as necessary.
• Support production 

Post-Production:

• Edit and enhance event recordings using Adobe Premiere Pro and similar software to ensure high-quality final products.
• Incorporate graphics audio adjustments and other elements to create polished videos for distribution.

Qualifications :

Your Experience

• Minimum of 3 years of experience in the related field (audio/visual services videoconferencing event production services or related systems). 
• In-depth knowledge of A/V technologies including digital video cameras display/projector devices remote microphone systems video switchers audio mixers & video connectivity. 
• Experienced in video production equipment formats & control rooms to include video matrix switchers audio mixing boards & various digital & analog video solutions. 
• Experienced with collaboration services e.g. Zoom Webex GotoMeeting etc. 
• Working knowledge of conference room equipment such as Neat Bars Logitech Rally bars DTEN and Avocor video collaboration systems Crestron and QSys certified preferred.
• Working knowledge of networking such as Ethernet switches fiber optic & protocol suites i.e. TCP UDP HTTP RTP etc. 
• Excellent written communication organizational & multi-tasking skills. 
• Must be able to work in a flexible environment. 
• Digital media expertise with a strong background and experience with various Apple/PC platforms and operating systems. 
• Post production experience with advanced editing tools (ie Adobe Suite QuickTime Camtasia etc) including Panopto editor a plus. 
• Ability to interface successfully with internal & external clients at multiple levels. 
• Ability to travel to remote locations to set up AV equipment for meetings or AV rooms. 
• Detail-oriented. 
• Excellent customer service skills. 
• Must be a team player. 
• Must be flexible and adaptable to changing schedules and conditions. 

Additional Information :

The Team

The IT Event Operations team has an opportunity like no other industry: high-impact work and the chance to change the future of digital security. This team impacts all aspects of the company from C-level executives to individual contributors to ensure their events run smoothly with exceptional audio and video. 

Our Commitment

Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at  .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship No. Please note that we will not sponsor applicants for work visas for this position.

Remote Work :

No

Employment Type :

Full-time