Distribution Lead Agent
نُشرت في :
17-06-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
Assist Supervisor and Manager with all aspects of the operation while ensuring the proper and timely movement of freight and providing an exceptional customer service.
- Daily process and input of all customer orders and distribution accounts.
- Provide daily operational reports that are accurate and timely.
- Generate all related paperwork and necessary information required for customer work orders checks all orders for special requests and posts inventory records.
- Perform accurate and timely data entry for receiving order allocation shipping and inventory management.
- Rate domestic transportation bills.
- Trace orders as required and notifies customers of any activity concerning their order.
- Ensure accurate and timely client and vendors billing.
- Maintain damage records and backorder logs.
- Provide warehouse staff with necessary documents and information needed to complete receiving and to ship orders.
- Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit information.
- Maintain strong relationships with vendors (trucking companies and others).
- Compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
Support the Supervisor in the following areas:
- Allocate workloads within team to ensure smooth operations during peak activity or staff absence.
- Monitor workboards to ensure internal KPIs are met e.g. timely data entry
- Build and maintaining strong relationships with customers.
- Assist the manager and supervisor in timely responding to requests for information and with market competitive pricing matching the scope of service required by the customer.
- Assist in retention calls and complete customer reviews with your regular customers to document in the CRM.
- Monitor invoicing and BNP report where needed.
- Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
- Be a guide for the team - mentor agents and ensure that positive attitude is maintained within the team.
- Promote productivity tools within the team (e.g. using workboard invoice processing expo)
- Be continuously open and positive to implementing new system changes and enhancements with the team.
Qualifications :
- 2 years of industry specific knowledge
- Inventory management and accounting knowledge
- Customer focus
- Expeditors applications and system knowledge
- Software proficiency especially Microsoft Office (Excel Word etc.)
- Written and verbal communication skills; English proficiency
- Effective interpersonal skills including listening providing feedback and teamwork
- Problem solving
- Process improvement
- Proactive strong organizational skills; time management
- Self-reflecting and open to feedback
- Initiative and ability to work in autonomy
- Reinforcing company culture
- Proven leadership attitude and background; building team environment
Additional Information :
Expeditors offers excellent benefits:
- Paid Vacation Holiday Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
Remote Work :
No
Employment Type :
Full-time
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
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