You will be responsible for assisting the overall Sales team in driving revenue by helping to qualify accounts; answering requests for information (RFIs) and requests for proposals (RFPs); preparing and delivering solution-based product presentations and demonstrations to prospective customers from C-Level to end-users; and executing on customer proof of concepts (POCs).
Duties and Responsibilities
- Support sales efforts with in-depth product and business knowledge.
- Deliver presentations and product demonstrations to both technical and non-technical customers.
- Gather analyze and document customers requirements and uncover details of business problems that prospects have.
- Complete the business analysis and technical component of a sales proposal with case studies and facts.
- Respond to RFIs and RFPs and prepare the appropriate technical proposals.
- Answer technical questions about the solutions and related infrastructure.
- This is a customer facing position and you may be required to work at customer site for prolonged periods or permanently. You must be able to travel minimum 25% - 75% of the time as required without restriction.
- Provide customers with follow-up consulting and general assistance in areas of expertise.
- Attend internal project meetings and provide status on progress of activities and deliverables.
- Work on special projects to help increase efficiencies across our technical implementations.
- Act as a Trusted Advisor for the customers and communicate enhancement requests back to the product team.
- Participate in system training and learn all aspects of system functionality.
Qualifications :
Minimum Requirements:
- Bachelor degree in Computer Science Computer Engineering or equivalent.
- 4 years of experience with large enterprise customers in a similar role.
- Experience in developing and delivering effective presentations and product demonstrations.
- Excellent analytical skills with the ability to recognize the pain and requirements of the customers.
- Strong problem solving skills including an ability to think independently when faced with challenging questions.
- Proven experience in managing the bid or proposal process including responding to RFIs and RFPs.
- Strong interpersonal and communication skills written & verbal.
- Tracking documenting and communicating project status issues risks and decisions to project stakeholders on the status of all deliverables and work accomplished.
- Proficient in Microsoft Office products (Outlook Word Excel PowerPoint).
Preferred Experience:
- 2 years of experience in the banking/financial industry applications in particular.
- 2 years of experience in .NET web applications with MS SQL Oracle or DB2 databases.
- 2 years of experience in BPM/Workflow or Archiving/DMS/ECM solutions in any industry.
- 2 years of experience in working with remote teams / resources.
Must Have Skills:
- Fluency in Arabic language is a plus.
- Demonstrated ability to analyze requirements and understand the technology implications of the requirements to make independent decisions quickly and effectively.
- Demonstrated ability to work independently and collaboratively with colleagues customers and partners.
- Excellent communication skills organizational skills prioritization skills documentation skills problem-solving and analytical skills.
- Must be a self-motivated person with a drive for continuous learning and improvement.
- Must be presentable and self-confident.
Additional Information :
Remote Work :
No
Employment Type :
Full-time