English IT support agent
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
لم يكشف
لم يتم الكشف عن الراتب
1 وظيفة شاغرة
الوصف الوظيفي
Global cyber security group is actively seeking an englishspeaking technical support agent specializing in cybersecurity and IT for its office located in Casablanca. If you are passionate about technology and have strong skills in cybersecurity and technical support this opportunity is for you! At AnyTech365 you will work in a dynamic environment offering numerous opportunities for professional growth.
**YOUR RESPONSIBILITIES:**
Answer calls provide remote assistance and respond to electronic requests.
Understand and apply best practices to provide firstlevel support and the best possible customer service in a timely manner.
Perform remote cleanups as instructed.
Resolve issues on the first call whenever possible using knowledge gained during training and consulting available documentation.
Record problems in the database.
Demonstrate the ability to understand and retain dynamically changing information related to the support department and organization.
Maintain a positive attitude and behavior. Show a high level of responsibility for all operational tasks and adhere to expected standards.
**WHAT YOU WILL RECEIVE IN RETURN:**
A competitive salary.
Rapid professional growth.
Performancebased bonuses.
100% paid training.
A stable and evolving position.
A pleasant work environment and atmosphere.
A highly motivating development plan.
Ongoing challenges.
**REQUIRED QUALIFICATIONS:**
Bac or higher in Computer Science or IT.
At least one year of experience in a similar role.
Perfect command of english language and impeccable communication skills.
Strong listening and service orientation.
Diligent committed punctual and proactive.
We are looking for the ideal candidate and encourage you to seize this opportunity. Submit your application now and enthusiastically join our team
نوع التوظيف
دوام كامل
