Assistant Reservation Manager
نُشرت في :
20-05-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
We are seeking a detailoriented and customerfocused Assistant Reservation Manager to join our dynamic team in Jeddah Saudi Arabia. As a key member of our hospitality organization you will play a crucial role in ensuring smooth operations of our reservations department while delivering exceptional service to our guests.
- Assist in managing the daily operations of the reservations department ensuring efficiency and accuracy in all processes
- Oversee and train reservations staff promoting a culture of excellence and continuous improvement
- Collaborate closely with Sales Revenue Management and Marketing teams to develop and execute strategic initiatives
- Handle complex reservations and guest inquiries providing professional and courteous service at all times
- Monitor and optimize room inventory working with various departments to maximize occupancy and revenue
- Assist in developing and implementing reservation policies and procedures to enhance operational effectiveness
- Generate and analyze reservation reports providing insights to support datadriven decisionmaking
- Ensure high levels of customer satisfaction by addressing concerns promptly and effectively
- Assist in scheduling and payroll management for the reservations team
- Participate actively in the recruitment and training of reservations staff
- Support the implementation of new technologies and systems to improve reservations processes
Qualifications :
- Previous leadership experience in a hotel environment preferably in reservations management
- Strong working knowledge of Opera Property Manager System (PMS)
- Excellent communication and interpersonal skills with the ability to interact effectively with guests staff and other departments
- Proven problemsolving skills and ability to make sound decisions in a fastpaced environment
- Proficiency in Microsoft Office suite particularly Word and Excel
- Strong analytical and organizational skills with the ability to manage multiple priorities simultaneously
- Bachelors degree in Hospitality Management or related field preferred
- Knowledge of revenue management principles and practices
- Fluency in Arabic and English required; additional language skills are a plus
- Demonstrated ability to work well under pressure and adapt to changing priorities
- Commitment to maintaining a professional demeanor and delivering exceptional customer service
- Familiarity with local hospitality industry trends and regulations in Saudi Arabia
Additional Information :
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
