Key Account Manager

Account Management:

• Build strong relationships with key stakeholders and senior members internally and externally
• Deploy and execute the global strategy as received from the Global Account Manager (GAM)
• Understand clients business objectives challenges and requirements and align company technical solutions accordingly.
• Proactively identify opportunities for new product development and expand the scope of services offered to clients understanding their R&D priorities.

Sales and Revenue Generation:

• Develop account plans and strategies to achieve orders sales and margin targets together with local KAEs.
• Collaborate with your peers to identify and pursue new business opportunities within existing account(s).
• Conduct regular business reviews with clients to assess performance address concerns and propose innovative solutions.
   

OEM Satisfaction:

• Ensure high levels of OEM satisfaction by promptly addressing client technical issues concerns and inquiries.
• Establish success metrics (supplier score card) and track key performance indicators (KPIs) to measure and improve client satisfaction.
• Anticipate and proactively resolve potential conflicts or challenges to maintain strong partnerships.
• Achieving budgeted performance KPIs
• Deployment of account strategy
• Price realization
• Own C4C data integrity for the assigned account(s) in terms of Leads Opportunities Quotes Orders and Win Rate.
• Cat 1 Selections of Seals and Systems
• Keep abreast of industry trends market changes and competitor activities that could impact client accounts.
• Utilize market insights to provide valuable feedback to the Portfolio Directors to improve product offerings and competitive positioning.
• Information sharing with peer KAMs and the GAM

Qualifications :

• Masters degree in Engineering/Marketing/Business Management or equivalent experience.
• Strong technical knowledge of process industry rotating equipments and JC product portfolio.
• Capability to make technical selections and to manage qualitative claims interacting with JC engineering department.
• Experience in Sales and Account Management.
• Must possess excellent networking capability and communication skills.

Additional Information :

With colleagues stretching across the globe we are proud of our diversity. To foster inclusivity we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our crossbusiness ERGs include Veterans Pride Network Black Employee Network Network and Neurodiversity. 

Across our company we recognize excellence culminating in the Smiths Excellence Awards our annual celebration of the most extraordinary activities people and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day a global celebration of Smiths around our network. 

Join us for a great career with competitive compensation and benefits while helping engineer a better future. 

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers Smiths Group plc)