ServiceNow ITOM/CMDB SpecialistÂ
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
لم يكشف
لم يتم الكشف عن الراتب
1 وظيفة شاغرة
الوصف الوظيفي
- Provide expert guidance and support for our SNOW Platform ensuring alignment with company goals and industry best practices.
- Collaborate with stakeholders to understand the need and translate into technical specification.
- Configure and customize the ServiceNow Platform especially ITOM to meet specific business needs ensuring a seamless integration with existing or new processes.
- Develop automated workflows and scripts to enhance operational efficiency reduce manual efforts automate key processes > focus discovery.
- Ensure compliance with ITIL ITOM ITSM and CMDB
- Provide training and guidance to team members enhancing their understanding of SNOW CMDB architecture and mapping.
- Proactively identify and recommend improvements to Servicenow processes and procedures enhancing system functionality user experience and quality
- Be uptodate with the latest ServiceNow features updates and best practices and apply this knowledge effectively in our environment
- Analyze issues and suggests solutions.
Qualifications :
- Minimum of 2 years of experience in ServiceNow ITOM
- Minimum of 2 years of experience in ServiceNow CMDB
- Strong understanding of ServiceNow architecture development and best practice on ITOM
- Experience with ServiceNow ITSM ITOM Discovery CMDB ServiceMapping
- Good experience with Windows/Linux SQL and Database technologies
- CIS Discovery CIS Service Mapping and CMDB Certification required.
- Excellent communication and collaboration skills with the ability to effectively interact with both technical and nontechnical stakeholders.
- You have already work in an Infrastructure Services context.
- Ability to analyze synthesize and solve problems.
- Team spirit collaboration and communication.
- Fluent English spoken and written.
- Strong Motivation
Remote Work :
Yes
Employment Type :
Fulltime
نوع التوظيف
عن بُعد
