ServiceNow-ServiceNow Architect-Manager
ServiceNow-ServiceNow Architect-Manager
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Job Description
At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.
Education Level
- High School Diploma/GED Technical Diploma Associates Degree/College Diploma Non-Degree Program Bachelors Degree Masters Degree Doctorate Degree Higher Degree Other
- Bachelors or Masters
Job purpose
The Solution Architect is responsible for the overall design mapping of client business requirements and ensuring smooth project delivery. The role is required to work with clients to assess current state processes and tools identify ServiceNow platform solution options define ServiceNow solution requirements determine and define integration requirements and develop overall architecture and implementation plans.
Technical skills requirements
- Should have in-depth knowledge and understanding of Service Now Partner ecosystem licensing model and platform management models.
- 8 to 10 years of relevant experience
- Capable in designing and developing large solutions combining Service Now platform automation and workflow capabilities for EY customers
- Lead offshore team in all the Service Now modules like ITOM SecOps IRM. The role will spread across blueprint design configuration build and roll out phase.
- The role involves knowledge and experience of both functional and technical aspect for a successful implementation working closely with various stakeholders like business process leads and offshore team.
- Propose and deliver projects as per the agreed objectives to EY customers and/or to internal EY stakeholders
- Build strong internal relationships within the firm and with other services across the organization
- Develop people through effectively supervising coaching and mentoring staff.
- Provide expert level support and technical mentoring to implementation team
- Maintain deep comprehensive knowledge of ServiceNows capabilities and constraints
- Support practice build efforts to include development of practice intellectual property (IP)
- Develop and present business case material for senior prospect and customer stakeholders. Create and deliver tailored presentations and product demonstration
- Scoping and delivering Proof of Concept / Proof of Value engagements with prospects
- Responding to Request for Information/Proposal documents
- Act as the ServiceNow subject matter for ITOM/SecOps/IRM
Additional skills requirements
- Must have CSA certification
- Must have at least two Service Now Implementation Certifications
- Good to have ITIL Certification
EY Building a better working world
EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.
Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.
Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.
Required Experience:
Manager
Employment Type
Full Time
