citPEAK is extending their team in Cairo with a Customer Success Manager German Account.
Tasks
- Collaborate with the sales team to understand the needs and objectives of prospective clients
- Engage with clients through presentations demonstrations and discussions clearly communicating the value proposition of PlanRadars solutions and focusing on how our platform can address specific client needs and pain points
- Develop a deep understanding of PlanRadars products and services and address technical questions and concerns ensuring prospective clients understand how our solutions can meet their needs
- Master the art of delivering compelling and tailored product demonstrations and assist in the development of proposals including technical content solution architecture and implementation plans
- Master the art of delivering compelling and tailored product demonstrations and assist in the development of proposals including technical content solution architecture and implementation plans
- Supervise and manage proof of concepts (PoCs) to demonstrate the feasibility and value of PlanRadars solutions to prospective clients
- Effectively manage the response to RFPs (Requests for Proposals) to meet prospective clients requirements and stay informed about industry trends competitive products and emerging technologies
- Provide insights and feedback to the product team to influence the development of new features and enhancements
- Build and maintain strong relationships with key stakeholders including prospective clients partners and industry influencers
- Act as a trusted advisor throughout the sales cycle and collaborate with the customer success team to ensure seamless handover and ongoing support for new clients
Requirements
- Bachelors degree in Business Engineering Computer Science or a related field. An advanced degree is a plus
- Minimum of 35 years of experience in a presales solutions engineering or similar role within the SaaS industry. Construction or real estate knowledge is a plus
- Proficiency in software solutions including cloudbased platforms. Experience with construction management software or related technologies is desirable
- C1/ C2 in both German and English is required
- Excellent verbal and written communication skills. Ability to present complex technical concepts in a clear and compelling manner
- Strong analytical and problemsolving skills. Ability to understand and address customer pain points effectively
- A customercentric mindset with a passion for delivering exceptional service and value
- Ability to work collaboratively with crossfunctional teams including sales product and customer success
Benefits
- Attractive fixed salary per month 80K EGP (Net).
- Attractive targetbased commission
- Career levels available based on preformance
- Social and Health Insurance.
- Transportation Allowance 3K EGP based on attendance from the office)
- Remote option available.
- 2 days weekend: Saturday and Sunday.
- One fixed shift 9 hours 8 net hours 1hour break).
- Personal and professional development system.
- Working with International teams
Join citPEAK as a German Solutions Engineer. Elevate your career with remote work competitive salary and the opportunity to impact global clients from Cairos tech hub. Apply now!