We are seeking a dynamic and customeroriented Outlet Assistant Manager to join our team in Jeddah Saudi Arabia. As an Outlet Assistant Manager you will play a crucial role in supporting the daily operations of our retail outlet ensuring exceptional customer service and driving sales performance.
- Assist the Outlet Manager in overseeing daily store operations and maintaining high standards of customer service
- Support the implementation of sales strategies to meet and exceed targets
- Manage and motivate staff including training scheduling and performance evaluations
- Ensure proper inventory management and stock control
- Handle customer inquiries complaints and feedback professionally and efficiently
- Maintain a clean organized and visually appealing store environment
- Assist in financial management tasks including cash handling and reporting
- Implement and enforce company policies and procedures
- Collaborate with the management team to identify areas for improvement and implement solutions
- Step in for the Outlet Manager in their absence ensuring smooth operations
Qualifications :
- 23 years of retail management experience preferably in an assistant manager role
- Proven track record of driving sales and delivering excellent customer service
- Strong leadership skills with the ability to train motivate and manage a team effectively
- Proficiency in retail management software and Point of Sale (POS) systems
- Excellent problemsolving and decisionmaking abilities
- Strong communication and interpersonal skills
- Ability to work in a fastpaced environment and handle multiple tasks simultaneously
- Bachelors degree in Business Administration Retail Management or related field preferred
- Indepth knowledge of retail operations sales strategies and customer service best practices
- Experience in inventory management and loss prevention
- Flexibility to work retail hours including evenings weekends and holidays as needed
- Fluency in English; Arabic language skills are a plus
Additional Information :
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Remote Work :
No
Employment Type :
Fulltime