Customer Service Representative

Job Description

• Helping to develop and implement acustomer servicepolicy for an entire organization.
• Finding ways to measurecustomersatisfaction and improveservices.
• Handling face-to-face inquiries fromcustomers.
• Communicating courteously with customers by telephone, email, letter and face to face;
• Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants.
• Handling customer complaints or any major incidents, such as a security issue or a customer being taken.
• Issuing refunds or compensation to customers.

Job Requirements

• Customer service with real estate experience
• Have communication/soft skills
• Females only
• Minimum Required Years Of Experience 3 Years same position (real estate)
• Bachelor's degree in any relevant.
• Very good English language and Microsoft.