Microsoft Dynamics CRM Support Engineer

Job Description

Responsibilities:

▪ Manage day-to-day Applications activities.

▪ Implements, supports, and customize Microsoft Dynamics CRM Application.

▪ Implement and customize Workflow.

▪ Provide day-to-day technical support to various users regarding specific operational/applications issues.

▪ Dashboards and custom views creation.

▪ Perform unit testing and assist with user acceptance testing.

▪ Perform data migration activities.

Job Requirements

Qualifications:

▪ 1-3 years of Application Support (Microsoft Dynamics CRM).

▪ Understanding and configuring Dynamic CRM security model (Roles, Permissions, Business Units) as per business requirements.

▪ Strong problem solving, analytical and critical thinking skills.

▪ Highly organized, able to effectively multi-task and judge priorities and drive work to timely completion.

▪ Communication, analysis, reporting and presentation skills.

▪ Excellent English skills.

▪ Excellent Team player and Collaborator.

▪ Continuous personal growth and development

▪ Strong ownership of customer issues.