Junior IT Help Desk Specialist

About the Job

• Participate in the implementation of new systems.
• Responsible for IT hardware assets and accessories procurement.
• Set a backup plan for all users’ data and all systems data.
• Research and maintain up to date software, data file security.
• Participate in the installation and upgrading of all software, hardware, cabling, terminals, and networking to meet users’ needs.
• Responsible for company’s surveillance system monitoring and
  maintaining.
• Provide technical assistance and support for incoming queries and
  issues related to computer systems, software, and hardware.
• Resolve technical problems with Local Area Networks (LAN), Wide Area
  Networks (WAN), and other systems.
• Follow up with Employees to ensure issue has been resolved.
• Assist in the management of printers, copiers, and print servers