Enterprise Content Management Specialist
Job Summary: The incumbent is responsible for leading the guidelines Standard Operating Procedures (SOPs) plans for improvements in development deployment and maintenance of the organization’s content management systems for the organization within the limits of the organization’s established practices & policies departmental objectives and directions/guidelines from supervisor.
Main Responsibilities & Tasks
- Responsible for collaborating with crossfunctional teams to gather requirements and design solutions
- Ensure the efficient management of digital content
- Responsible for configuring and optimizing ECM platforms managing content workflows & ensuring data integrity and security
- Responsible for training supporting users performing regular system audits
- Stay abreast of the latest ECM trends and technologies
- Lead innovative ECM solutions to enhance the organization's information management capabilities
- Develop and deploy document management systems
- Implement records management tools and maintain collaboration tools
- Responsible for collecting business requirements analyze workflows
- Lead implementation of strategies for content management and information sharing
- Tailor ECM applications to client needs and ensure security & accessibility
- Responsible for validating ECM Compliance with industry standards and regulations
- Create system architecture documents and develop data models
- Responsible for writing user guides and training materials for ECM
- Diagnose performance and functionality issues and resolve user experience problems respectively
- Conduct training sessions and assist users in adopting ECM solutions & best market practice.
Minimum Required Qualifications Certificates & Skills
- Bachelor's degree in Computer Science Information Systems Business Administration (IT) or related field
- At least 5 years of working experience with enterprise content management systems such as Microsoft SharePoint OpenText Documentum or Alfresco
- Certifications in ECM such as AIIM's Certified Information Professional (CIP) or Microsoft's Share Point certifications or equivalent