Inside Sales Specialist

About the Job

We are a leading trading company that specializes in importing food additives and ingredients. Our company is family owned and has been established since 1988. Throughout our 32 years in the business, we have built a strong cliental of multinational FMCGs and local food manufacturers.

We are currently looking to hire a self driven personnel that possesses a customer service mindset. He/She will not only be the first point of contact to a segment of the existing customers but will also attract new potential customers in our field of business.

What will you do?

• Responsible for all customer related communications.
• Receive customers' requests and inquires through different channels.
• Keep track of all unfulfilled purchase orders and open offers.
• Maintain customers' required documentation and ways of working in an organized manner.
• Ensure all internal functions are adhering to customers' ways of working.
• Create and follow up on weekly delivery plans to ensure customers' orders are delivered on time and in full.
• Generate reports on potential new clients as well as sales activities for existing customers.