Sales Support Iberia

Everything you are looking for and more

InPost is the largest nonhome delivery network in Europe. We have almost 60000 Punto Packs and Lockers in 9 countries and serve more than 100000 emerchants and private customers.

Our mission
To offer our customers a sustainable convenient and useful experience.

We are seeking a dynamic CRM & Admin Sales Support professional to join our Iberia team. This role involves maintaining the quality of client and prospect data in the CRM devising and executing strategies to enhance customer relationships and generating regular reports on sales team performance.

What responsibilities and objectives will you have

• Responsible for the quality of the clients and prospects data in the CRM. This includes ensuring accuracy updates and followups.
• Propose and implement actions to enhance our customer relationships.
• Work on improving overall customer satisfaction and retention rates.
• Produce regular and ondemand reporting on the sales team activity and performance.

Well what will the requirements be

• Bachelors degree in Marketing Business Administration or a related field.
• Proven experience (2/3 years) in CRM management preferably in a similar industry.
• Proficiency in English and native Portuguese or Spanish.
• Proficiency in CRM software (e.g. Salesforce HubSpot Microsoft Dynamics) and presentation tools.
• Experience in customer segmentation campaigns management and customer journey mapping.
• Attention to detail and analytical skills.
• Resilience working under pressure and tight deadlines.

What do we offer

• Excellent working enviroment.
• Professional growth within the company.
• Online platform for lifelong learning.
• Competitive salary

If you want to know us better

Visit our Website:Transportadora de Encomendas Europeia InPost

Inclusive Culture

InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the companys workplaces as it is focused on promotion within and outside the company as well as gender equality diversity equity and inclusion of people regardless of their abilities and conditions.