SME Credit Card Lead

Term: 12 months

Job location: Riyadh KSA

Budget:USD

Project scope: SME credit card lead

Number of resources: 1

Job Summary:

The SME Credit Card Product Manager will be responsible for managing and scaling our SME credit card programs developing and implementing strategies to grow the portfolio and ensuring the profitability and sustainability of the business.

Key Responsibilities:

• Product Management:

• Develop and implement product strategies and initiatives to meet the needs of SME clients.
• Design innovative credit card products and features tailored to the SME segment.
• Collaborate with crossfunctional teams including marketing sales and operations to launch and promote new products.

• Portfolio Management:

Monitor and analyze the performance of the SME credit card portfolio including profitability utilization and customer satisfaction.

Identify trends opportunities and risks within the portfolio and develop strategies to address them.

Optimize pricing fees and rewards to maximize revenue and customer retention.

Scaling the Business:

Develop and execute growth strategies to expand the SME credit card business.

Identify and pursue new market opportunities and partnerships to increase market share.

Implement marketing and promotional campaigns to attract new SME clients and increase card usage.

• Risk Management:

• Monitor and manage credit risk fraud risk and compliance with regulatory requirements.
• Develop and implement risk mitigation strategies and controls to protect the business and customers.

• Stakeholder Management:

Build and maintain relationships with internal and external stakeholders including SME clients partners and regulatory authorities.

Collaborate with sales teams to train and support them in promoting and selling SME credit card products.

Experience and Qualifications:

Bachelors degree in business Finance or related field; MBA or relevant professional qualification is a plus.

Minimum of 10 years of experience in credit card product management preferably in the SME segment.

Proven track record of managing and scaling SME credit card programs.

Strong understanding of the SME market financial products and regulatory environment in the Middle East.

Excellent analytical strategic planning and problemsolving skills.

Ability to work effectively in a fastpaced dynamic environment and manage multiple projects simultaneously.

Excellent communication presentation and interpersonal skills.

Personal Attributes:

Resultsoriented with a strong drive for achieving targets and KPIs.

Creative and innovative thinker with a passion for developing new products and solutions.

Team player with strong leadership and project management skills.

Customercentric mindset with a focus on delivering exceptional service and value to SME clients.

Remote Work :

No