Learning and Development Coordinator - Hilton

A Learning and Development Coordinator is responsible for organising delivering and evaluating training programs to deliver an excellent staff experience while support management on proper policies and procedures.

What will I be doing

As a Learning and Development Coordinator you are responsible for organising delivering and evaluating training programs to deliver an excellent staff experience. A Learning and Development Coordinator will also be required to support and advise management on proper policies and procedures. Specifically you will be responsible for performing the following tasks to the highest standards:

• Support and advise Managers on proper policies and procedures
• Support the hotel with departmental training requirements
• Organise deliver and evaluate training programmes as required
• Manage succession planning with senior managers during the biannual appraisal process
• Manage employee relations issues in the hotel in a confidential manner including disciplinaries grievances and capability
• Ensure absence monitoring is in line with company guidelines
• Maintain online personnel system payroll system and monthly reporting
• Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
• Ensure completion of training for hotel security fire regulations and other health and safety legislation
• Assist in the organisation of Team Member social events
• Work with local organisations and schools to promote the hospitality industry
• Promote and endorse staff benefits
• Assist and resolve team member and management queries

What are we looking for

A Learning and Development Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Previous experience in Training Coordinator or equivalent role
• Positive attitude
• Good communication and people skills
• Committed to delivering a high level of customer service both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• CIPD qualified or working towards qualification or equivalent
• Knowledge of hospitality
• Good knowledge of employment law and employee relations
• IT proficiency

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!