Dutch Customer Support Specialist

Join us as a Customer Support Specialist and make a significant impact on our customers satisfaction during their stay.

Main Responsibilities

• Provide exceptional customer service by assisting guests resolving issues and answering inquiries promptly.
• Address customer queries via phone and email related to bookings activities and the Dutch market.
• Offer guidance on facilities and services handle customer concerns effectively and collaborate with other departments to ensure quick resolution.
• Assist customers in making bookings for accommodations meals and recreational activities ensuring accuracy in details and billing information.

Candidate Profile

• Fluent in Dutch language (C2 level).
• Previous experience in customer service is preferred.
• Possess traits such as thoroughness autonomy and excellent interpersonal skills.

We Offer

• Competitive salary plus bonuses.
• Opportunity to join a prominent industry leader with a dynamic team.
• Potential for career advancement through comprehensive training and internal promotion opportunities.
• Collaborative and flexible work environment fostering creativity and innovation.

Location:

Barcelona Spain