Pre Sales Manager - Prodapt

Firm is looking for a Presales Manager who can conceptualize and design solutions for Business Process Outsourcing services automation (RPA/Hyperautomation) process mining and improvement contact center optimization fiber network plan & design and field services operations.

Role: Presales Manager
Exp: 10 to 15 years
Location: Chennai
Domain: Presales Telecom BPO
Skills: Presales Bid Management RFP RFQ Proposal writing and Proposal development.
Primary Skills: Proposal Management Proposal Development Impactful Presentations Financial Modelling and ROI
Secondary Skills: Customer Operations Business Operations Back End Operations Field Operations.

Responsibilities:

• Conceptualize and design solutions for Business Process Outsourcing services automation (RPA/Hyperautomation) process mining and improvement contact center optimization fiber network plan & design and field services operations.
• Participate in RFPs new client pursuits and articulate the solutioning approach and methodology with key focus on customers business outcomes.
• Perform market research on relevant technologies and solutions and onboard..
• Liaise and coordinate with cross functional teams to deliver endtoend solution.
• Ensure company processes around deal qualification margins and best practices are followed.

Primary Requirements:

• Strong Telecom and/or BPO domain knowledge.
• Ability to liaise extensively with clients internal stake holder.
• Strong understanding of business metrics financial models and ROI analysis.
• Handle client conversations with senior stakeholders.
• Experience of working with CXO level audience and performing analysis presenting reports etc.
• Excellent Presentation documentation and spreadsheet skills.
• Ability to manage and own proposals working in a strongly matrixed organization.
• Excellent presentation and customerfacing skills.

Secondary Requirements:

• Ability to prioritize conflicting activities.
• Broad knowledge of major outofbox platforms such as Amdocs IQGEO SFDC ServiceNow etc.

• Min. Bachelors degree (in any field)
• Excellent Presentation documentation and spreadsheet skills.
• Telecom and/or BPO domain knowledge