صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيحالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيSAS products understanding and architecture experience.
SAS Grid ADMINL3 (Mandatory)
As a Senior Administrator you should be able to handle first point escalation for all technical and process issues
SAS Viya Admin experience
SAS product migration to cloud GCP/AWS/Azure
SAS migration to next version and different platform
Unix shell scripting
Experience on User support for SAS Grid platform
Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manage
Plan and schedule Changes Coordinating with different stakeholders
Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement
Perform Trend analysis identify top few incidents and work with respective teams/individual to minimize the incidents Hardware troubleshooting & Vendor coordination
Prepare Weekly and monthly status reports
Participate in business meetings with various stake holders on a need basisz
Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs
Effort estimation/reviews on need basis for new projects
Training of new team members
Able to work on Knowledge acquisition and updates to related documents
Minimum work experience: >10 YEARS
Working experience with ticketing in service Now
Troubleshoot on system performance and Enhancements
MS Excel experience
دوام كامل