JO | Linux SME | | | | | | TS/SCI (CI Poly preferred) | $90105 | Onsite at ICC in Bethesda | Required: IAT Level II Cert (Sec CCNASecuirty CYSA etc.) |
Position Title: Linux Subject Matter Expert (SME)
DTP Contract Position Title/Level: Systems Engineer Level 4 or SME/Functional Expert General level 4
Leidos is looking to fill a Linux Server SME position to support the National Media Exploitation Center (NMEC) IT O&M contract. This role requires an individual that has technical experience with administering Linux servers within a within a physical and virtual environment. This role is responsible for interacting with administrators to handle service inquiries and problems. Duties include examining customer problems and implementing appropriate corrective action to initiate a repair or return to service. This role analyzes recurring problems and initiates solutions for preventing reoccurrence and analyzes existing infrastructure for tuning/performance enhancements. This Individuals in this role may be required to perform technical software configuration rebooting and other remedial actions on customer servers. The Customer utilizes an Agile Framework to plan and successfully complete all initiatives. The work location is in Bethesda at the Intelligence Community Campus.
Primary Responsibilities
Review C&A documentation providing feedback on completeness and compliance of its content Perform system installation configuration maintenance account maintenance signature maintenance patch management and troubleshooting of operational IA and CND systems Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable. Responsible for implementing operating and maintaining physical and virtual server hardware and systems software. Provide technical support administration and monitoring of Linux systems within a physical and virtual environment. Decommission server(s) upon request through approved engineering change solution. Install and/or remove service application and scripting components Maintain server hardware and software assets in compliance with supporting third party vendor and lease requirements. Implement capacity planning and tuning actions for server assets Provide support for the implementation troubleshooting and maintenance of IT systems. Rapidly distinguish isolated user problems from enterprisewide application/system problems. Support operations maintenance and troubleshooting for end user workstations to include desktop applications Coordinate with customers and stakeholders to collect data conduct analysis develop and implement solutions associated with incident tickets and requirements. Seek opportunities for continuous improvement to support effective and efficient operations Develop solutions to complex technical issues. Provide followup reports (technical findings feedback resolution steps taken) for Root Cause analysis engineering technical assessment and process improvement initiatives. Support customer requirements in a 24/7/365 environment and be able to provide oncall support during outages occurring after hours; may involve shift work. Update operations and monitoring documentation for 24/7/365 Operations Watch personnel.
Basic Qualifications
- Requires a bachelors degree and 12 years of relevant experience.
- (Note that additional experience can be considered in lieu of degree but the candidate would need to presented at a skill level 3 due to contractual qualification requirements)
- Experience in a supervisory and/or mentorship capacity
- Serves as a subject matter expert within technical domain area.
- Requires ability to communicate with executive leadership (internally or client)
- System security engineering expertise in one or more of the following: system security design process; engineering life cycle; information domain; cross domain solutions; commercial offtheshelf and government offtheshelf cryptography; identification; authentication; and authorization; system integration; risk management; intrusion detection; contingency planning; incident handling; configuration control; change management; auditing; certification and accreditation process; principles of IA (confidentiality integrity nonrepudiation availability and access control); and security testing
- Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature requiring originality and innovation in determining how to accomplish tasks.
- Background in Linux or UNIX server setup deployment and maintenance
- Experience using Red Hat Satellite Server and/or Spacewalk for patching and system management
- Experience with hardening Linux environments
- Experience with system administration of server operating systems such as Linux (CentOS RHEL or Ubuntu)
- Familiarity with supporting virtual desktops running Linux Microsoft Windows and/or MacOS
- Experience with Scripting/Automation through Linux Shell scripts PowerShell PowerCLI or other scripting languages
- Experience troubleshooting issues in a growing environment
- Experience with log reviews incident analysis and identification of issue trends
- Experience with server patch management methodologies
- Time management skills with the ability to work within an IT Service Management/ticketing system independently
- Ability to triage and properly classify incidents and prioritize work efforts accordingly
- Strong oral and written communications skills
- Experience establishing goals and plans that meet project objectives
- Track record of working effectively within a team and support to peers toward improved processes and results
- Perform systems requirements analysis functional analysis timeline analysis trade studies requirements allocation and interface definition technical management integration system testing and quality assurance.
- Must be able to work independently to develop solutions to technical problems.
- Candidate must at a minimum meet DoD 8570.11 IAT Level II certification requirements (currently Security CE CCNASecurity GSEC or SSCP along with an appropriate computing environment (CE) certification)
Security Clearance:
- Due to the nature of the government contracts we support US Citizenship is required.
- TS/SCI with Poly is required for position or a TS/SCI and willingness to get a Poly.
Preferred Qualifications
- Knowledge of working with patching/management systems such as Red Hat Satellite Server
- Knowledge of AWS or Azure cloud services and the cloud ecosystem.
- Experience operating and maintaining systems in a Windows environment
- Certification relating to VMware (VCA/VCP)
- Experience with SAN or network storage setup and administration
- Experience working in an Agile environment
- Familiarity with Hyper Converged Infrastructure (HCI) concepts and solutions
- Experience with troubleshooting within a security environment
- Experience with backup and restore procedures