Executive Secretary

• Handling all secretarial work for the office of General Manager. • Promptly replying to all correspondence without constant supervision. • Coordination with all HODs for various meetings. • Coordination/follow-ups with HODs for the monthly report. • Responsible for taking minutes of the meeting. • Responsible to collate information and provide to the General Manager as and when requested. • To co-ordinate with all the departments for the smooth functioning of the organisation. • Take and distribute meeting minutes to appropriate individuals. • Create and maintain computer and paper-based filing and organisation systems for records, reports, documents, etc. • Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. • Document and communicate all guest requests/complaints to appropriate personnel. • Monitor all social channel like tripadvisor, facebook, twitter, instagram, review-pro, etc. and reply to the guests on behalf of the GM after taking necessary approvals on case to case. • Prepare and manage correspondence, reports and documents • Organize and coordinate meetings, conferences.