Account Manager Assistant

Overview:

Key Responsibilities:

• Assist Account Manager in managing client accounts and relationships.
• Communicate with clients to understand their needs and address any concerns.
• Generate and track sales orders invoices and payments.
• Prepare and analyze sales and financial reports for clients.
• Provide administrative support to the Account Manager including scheduling meetings and managing correspondence.
• Assist in creating and implementing sales strategies and plans.
• Coordinate with internal teams to ensure timely and accurate delivery of products and services.
• Handle customer inquiries and provide product information.
• Assist in resolving customer issues and complaints in a timely manner.
• Conduct market research and analysis to identify potential business opportunities.
• Monitor and report on sales and account performance.
• Participate in promotional events and trade shows as required.
• Assist in the preparation of sales presentations and proposals.
• Stay updated on industry trends and best practices.
• Collaborate with the sales team to achieve targets and goals.

Required Qualifications:

• Bachelors degree in Business Administration Marketing or a related field.
• Proven experience in sales or account management.
• Strong understanding of customer service principles and practices.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and MS Office particularly Excel and PowerPoint.
• Ability to prioritize and manage multiple tasks effectively.
• Strong analytical and problemsolving abilities.
• Ability to work well in a team and independently.
• Attention to detail and accuracy in all work processes.
• Proactive and adaptable to changing business needs.
• Knowledge of sales and marketing techniques.
• Ability to negotiate and build rapport with clients.
• Understanding of financial principles and reporting.
• Ability to travel occasionally for client meetings and events.
• Professional demeanor and clientfocused approach.

communication,negotiation,customer service,organization