Billing Collections Executive

• Prepare weekly/ monthly invoicing reports of customers and ensure accuracy.Billing spreadsheets identify month to month variances
  
• Interpret and clearly understand sales orders and contracts.
  
• Prepare and send out invoices weekly/ monthly.
  
• Document detailed billing notes in customer records.
  
• Verify discrepancies and resolve customer billing issues.
  
• Respond timely to incoming emails and requests
  
• Follow up on pending and/ or late billing issues.
  
• Assist Accounting Department in Miscellaneous projects as needed.
  
• Monitoring accounts to identify overdue payments
  
• Contacting customers and informing them of their overdue bills.
  
• Liasoning with the Sales team for any billing related queries.
  
• Escalating irregular cases to the supervisor and seeking help in closing them.
  
• Stay uptodate with new products/features/services and new pricing/payment plans
  

Requirements

• logical thinking and problem solving skills
  
• Excellent verbal and written communication skills
  
• Possess high integrity and strong business ethics.
  
• Attention to detail
  
• knowledge of billing procedures
  
• Knowledge of various collection techniques