Bellman

– Greet arriving guests and retrieve their luggage – Escort guests to their rooms, explain the room facilities, and sell the hotel’s various outlets (restaurant, bar, spa) – Deliver luggage, messages, faxes, packages etc. for guests and to undertake various other requests in order to ensure their comfort – Transport departing guests ‘luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for – Ensure that luggage has been stored safely according to prescribed procedures – Ensure that the luggage storage area is kept clean and tidy at all times – Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’ – Be fully aware of what functions are going on in the hotel – Provide gracious, attentive, and friendly service Requirements Qualifications – Highly responsible & reliable – Ability to work well under pressure in a fast paced environment – Ability to focus attention on guest needs, remaining calm and courteous at all times – Prior experience in a Forbes-rated hotel preferred – Service focused personality is essential About the Company A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.