Key Account Manager108

Overview:

Key Responsibilities:

• Develop and execute strategic plans to achieve sales targets and expand the company s customer base.
• Build and maintain strong longlasting customer relationships.
• Negotiate contracts and close agreements to maximize profits.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.
• Provide regular updates and reports including forecasts to the management team.
• Collaborate with sales team to identify and grow opportunities within territory.
• Assist with challenging client requests or issue escalations as needed.
• Develop and implement strategies for retaining key accounts.
• Lead the account planning process and ensure all customers needs and expectations are met.
• Protect and increase the companys revenue streams by minimizing churn and negotiating upsell opportunities.
• Maintain strong relationships with existing and new customers.
• Stay uptodate with industry and market trends.
• Conduct business reviews using CRM tools to ensure customers are satisfied with products and services.
• Collaborate with crossfunctional teams to ensure client success.

Required Qualifications:

• Bachelor s degree in Business Administration Sales or relevant field.
• Proven experience in Account Management or Sales.
• Demonstrated ability to communicate present and influence credibly and effectively at all levels of the organization including executive and Clevel.
• Experience in delivering clientfocused solutions based on customer needs.
• Proven ability to manage multiple projects at a time while paying strict attention to detail.
• Excellent listening negotiation and presentation abilities.
• Strong verbal and written communication skills.
• Experience with CRM software and MS Office.
• Experience in delivering clientfocused solutions based on customer needs.
• Proven ability to manage multiple projects at a time while paying strict attention to detail.
• Excellent listening negotiation and presentation abilities.
• Strong verbal and written communication skills.
• Experience with CRM software and MS Office.
• Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail.
• Negotiation and decisionmaking skills.
• Proven track record in sales and achieving revenue targets.
• Ability to work well in a team as well as independently.

negotiation,customer relationship,sales strategy,account management,communication,solution sales,industrial automation