Aesthetician

• Apply intermediate knowledge of relevant technologies and processes, including interpreting and utilizing laboratory equipment to solve system and/or mechanical problems.
  
• Provide general technical support maintaining Chemical Vapor Deposition (CVD) and plasma etching systems, various semiconductor systems and other mechanical, electrical equipment.
  
• Adhere to all written, operational, and safety procedures in the course of planning and completing job assignments.
  
• Using work control processes and procedures, assemble and/or disassemble moderately complex mechanical components and systems as required.
  
• Effectively plan installation process by ensuring equipment and facilities are prepped and ready for well-organized and efficient field service work.
  
• Prepare and submit accurate and timely Service Reports confirming product specifications are met and documenting any quality defects.
  
• Proactively communicate between customers and the engineering team at CVD Equipment Corporation to ensure they are informed of the full scope of installation as well as updates of potential issues.
  
• Provide help desk and remote support to respond to customer queries and problems in a timely manner.
  
• Ensure follow-up and communication to factory (spare order parts, quotes, expenses, daily reports, expenses, etc.)
  
• Train end-users on the full operation of systems and equipment.
  

Requirements

• Associates/Vocational/Engineering Degree with a concentration in Electrical technology or equivalent military experience with strong mechanical aptitude; Bachelor s Degree a plus
  
• 3+ years of prior experience in a Field Service role; preferably in the Semiconductor and/or Nanotechnology industry.
  

• Strong mechanical aptitude; ability to assemble and disassemble complex assemblies.
  
• Knowledge of PLC hardware, ladder logic programming and PLC software environments
  
• Analog/digital circuit and systems troubleshooting
  
• Knowledge of Chemical Deposition processes (LPCVD, MOCVD, PECVD) a plus.
  
• Ability and willingness to travel domestically and internationally 50%
  
• Must have a valid driver s license and ability/eligibility to get a passport.
  
• Demonstrated proficiency with Microsoft Office; AutoCAD, or Inventor a plus
  
• Effectively collaborate and partner with sales, engineering, project managers, and manufacturing departments to ensure excellent customer support.
  
• Strong analytical, diagnostic, and problem-solving skills.
  
• Demonstrated proficiency in proactively investigating and correcting technical problems
  
• Excellent verbal and written communication skills.
  
• Effective organizational skills, with a high level of efficiency, attention to detail, and able to prioritize customer satisfaction.
  

• This position is based in the vicinity of Charlotte, NC and supports the South East region and surrounding areas.
  
• Ability and willingness to travel to CVD headquarters in Central Islip, NY for training (6-8wks) and project reviews.
  
• Estimated travel up to 50%
  

Benefits

• Opportunities for personal and professional growth working in a technology-rich organization supporting the revolution of the Electrification of Everything .
  
• Competitive salary and comprehensive benefits including your choice of Medical and Dental plans, Vision, Flexible Spending Accounts, 401k with Match, Company Paid Life Insurance, AD&D, Short-Term and Long-term Disability. Paid Time off including Vacation, Sick, and Holidays.